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CSV import for customer payment with credit memo

edited Nov 5, 2025 2:52PM in Account Administration 7 comments

Hi all

Please let me ask two questions related to CSV import for customer payment.

◇How should I set for "ACCOUNT" fields in mapping?

I set "account" as the internal id and name of the chart of accounts in CSV. Both internal ID and name did not work.

After importing, the transaction shows "undeposited funds" checked and its status is "Not Deposited". I would like to set an account from my CSV and the status should be "Deposited".


◇Is it correct that we are waiting for the below enhancement?

216783 : Setup > Import/Export > Import CSV Records > Customer Payments > Ability to map Credits sublist data.

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