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Upload VENDOR BILL via csv file, got error INVALID ACCOUNT REFERENCE KEY xxx FOR ENTITY xxx

in Account Administration 2 comments

Hi, I am trying to upload a Vendor Bill via csv file, but I got this error
INVALID ACCOUNT REFERENCE KEY XXX for ENTITY XXX, and the accounts have external ID. I mapped the Vendor Bill: Account to the internal ID but still got errors. It could be the case that we are using Zone Capture to upload vendor bills. Someone can give me a hint here please, or it could be something on settings.

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