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Q&A

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Is anyone having issues logging back into NetSuite after using NetSuite Next?

CDuf

I have tried many options.
I am using a windows 11Pro
I cleared all my cache, all my sites, etc from all my browsers, 3 times each.

I tried accessing my production NetSuite application via:
The Okta tile, I usually do.
A saved google favorite.
Firefox, direct entry of www.netsuite.com
Microsoft Edge direct entry of www.netsuite.com
I accessed another environment (sandbox) successfully, then tried to switch to production.

In every case the www.netsuite.com url changes to https://3nnnnn9.app.netsuite.com/next/app/center/card.nl?sc=-29&whence= and does not complete the login.

I then tried removing the next/ from the url also with no success.

I can't get back into my Production environment.

I would log a ticket but I can't get into my production environment.

Can anyone suggest any next (no pun intended) steps?

Thanks all.

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