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Question about file paths in SC/SCA
Hi everyone, I have a question about file paths in SC/SCA. I’m confused because there seem to be different ways to reference files depending on where the path is defined. For example, how should I reference an image under: Web Site Hosting Files > Live Hosting Files > SSP Applications > NetSuite Inc. - SCA 2026.1.0 >…
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August 13, 2026 | Pop Quiz
Hello everyone! It's time for a pop quiz! Let's put your NetSuite knowledge to the test. Power up your memory and comment your answer below. Question: SuiteCommerce Email Verification helps improve web store security and data quality by requiring customers to verify their email addresses before placing an order as a…
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SuiteCommerce redirects are type 301. Is there a way to do a 302 redirect?
Hey all, I've been tasked with overhauling our SuiteCommerce website which has gone stale after a consultant deployed this for us years ago, and unfortunately with not much of an eye towards SEO (Search Engine Optimization). I'm going through a large list of crawl errors that are resulting in 404 errors and writing some…
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Suite Commerce Website Down for 2 days. Anyone else reporting a netsuite issue?
Hello, Our website has been down for 2 days now, with no issues being reported from Netsuite. The beta site will not load either, with a blank canvas. www.novatech-usa.com This is all we get, the home page is all messed up, as nothing is loading correctly. All of the touchpoints are selected correctly on the site. Anyone…
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SCS/SCA > Checkout > Billing Page > Blank Screen
You may come across a situation where, during the checkout process, a shopper experiences a failure at the billing step, resulting in a blank screen or page being displayed. To address this issue, please complete the following steps: Navigate to Setup > Accounting > Payment Processing Profiles > New Install and Configure…
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SC customer language cannot be changed
Hi everyone, Our SC site supports English and German. I found that once a customer's Language is changed to German, it cannot be changed back to English. Even after changing the Language field back to English in the Customer record, the customer still sees the SC website in German. I also tried different browsers and…
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Transaction Line Field Hidden but still shows on PDP
Hello, I created a Transaction Line Field in NS and checked the Hidden box, but it still shows on the SuiteCommerce PDP page. I also confirmed: The field is not added in any Field Sets The site is not using the Custom Fields extension Why is the Hidden setting still not working in this case? Is there anything else that…
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Error when running gulp theme:fetch in ThemeDevelopmentTools-26.1.0
Hi everyone, I'm encountering an error when using gulp theme:fetch in ThemeDevelopmentTools--26.1.0: Has anyone encountered this problem before? Or does anyone know how to solve it? I would greatly appreciate any suggestions or troubleshooting steps provided. Thanks in advance!
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How can I enable Store Pickup in a SuiteCommerce website?
When I try to enable Store Pickup feature, I get this message: “You cannot enable Store Pickup feature because SuiteTax feature is enabled.” However, I need SuiteTax for proper tax calculation, so disabling it is not an option. Is there any way to support both SuiteTax (for tax calculation) and Store Pickup at the same…
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Scriptable Cart/Checkout doesn't run after PayPal authorization. Adding/removing items resets
Scriptable Cart & Checkout script with validateLine — stamps a custom contract price onto each line from a custom column field. Pre-PayPal: works Add / remove / update qty in cart → validateLine runs → custom price on every line ✓ Post-PayPal: broken Customer authorizes PayPal, returns to review (paypal_complete='T'). Goes…