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Email Template - Project Fields Issue
Hi Gurus, I'm unable to find the some of the fields in the email template. Could you please suggest how to get Field required :- Actual Work Percentage work complete Planned work Please help
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Add check number on Bill Payment Screen
My customer wants to include the check number in the email templates sent from the Vendor Bill screen. However, this value is not inherited from the related payment. I created a custom field to display the check number from the payment associated with the vendor bill, but it is not showing anything, do you know if this is…
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Adding CUST Number to Email Subject Line
Hello, all— We have a workflow-based system that automatically sends statements to our customers at the beginning of each month. The emails are based off a template, which the workflow uses to deliver those statements. However, we've been noticing that every now and then the emails aren't delivered (this happens when…
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Email Template with Dynamic Fields Error - myOptionalVar
Good Day All, I am trying to create a simple email template that will be sent to customers when their order is fulfilled. As soon as I add any dynamic fields, I get an error message telling me something is "null or missing." I was not able to copy and paste the error message, but I have taken screenshots and attached them…
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Can you put code in the subject line on a email template
I am trying to put an if statement in a subject line of a email expense report template. The issue is it prints out the name and the code. How do I get it just to print the name and then print a role if there is no name. See below: That is what prints with the name. So is this possible or am I missing something?…
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Trustpilot AFS json on email templates
Hello everyone, I am trying to integrate the TrustPilot's AFS onto our email templates. The article here, I can copy the code onto the <body> tag of the templte. <script type="application/json+trustpilot"> { "recipientName": "<NLCUSTOMERNAME>", "recipientEmail": "<NLEMAIL> ", "referenceId": "<NLORDERCONFIRMATIONNUMBER>",…
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How do you edit the email that has the bulk customer statements attached?
We have a custom customer statement form that is emailed in bulk as an attachment to an email template, similar to the way bulk invoices are emailed. While we can edit the email template that accompanies invoices, we can't seem to locate the email template that accompanies emailed statements. Can you help us locate the…
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Customize Employee purchase request Email template
Hi All, We are using the Automatically notify Supervisor feature so the standard Netsuite purchase request email will be sent to the supervisor. Due to the high frequency of creating purchase orders, some emails are not sent to the supervisor. The reason found was " Not sent: Blocked by mail filter". The cause of this as…
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New to NetSuite | Email Template Categories feature
NetSuite has an Email Template Categories feature that allows users to sort and organize their email templates based on how they will be used in NetSuite. NetSuite provides Email Template Categories that are accessible to all user roles. You have the flexibility to create numerous categories based on your needs, and you…
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Summarized email using email template
Hello, I am trying to send out a weekly email to customer with aged invoices. I have created the email template and workflow to send template according to a schedule. I need to include all open invoices into one summarized email. Email template and workflow send only one transaction at a time. Saved search does not allow…