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SC customer language cannot be changed
Hi everyone, Our SC site supports English and German. I found that once a customer's Language is changed to German, it cannot be changed back to English. Even after changing the Language field back to English in the Customer record, the customer still sees the SC website in German. I also tried different browsers and…
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Multi-Language; How to Reliably Identify Customer Language Across NetSuite Environments?
When the Multiple Languages feature is enabled, NetSuite provides a preferred Language field on the Customer record (field ID: language). Within Advanced PDF templates, the language can be accessed using: ${record.entity.language.id} This returns the internal ID of the selected language. However, internal IDs differ…
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Changing the language of a list included in a Online Customer Form
Hello! My first question here. I have created a few Marketing Templates for different languages so that they can be embedded in our different shops to collect leads from prospective distributors. I've got a few custom fields with a Yes/No answer and i would like the options to be in the different languages as having and…
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Getting SOAP error - org.xml.sax.SAXException: de_DE is not a legal value
I am trying to sync language of a customer from Salesforce to Netsuite. The language in Salesforce is German. When I am syncing this with Netsuite customer record the I am getting an error which is - [Error executing Netsuite operation: org.xml.sax.SAXException: de_DE is not a legal value for…
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NSC | Dynamically Display the Language on Email Template
The company is in the translation process for their customer-facing documents and email templates, aiming to make them available in multiple languages. However, when using the ${customer.language} tag, it does not display any value when used in the email template. When sourcing the correct language for the customer that is…
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Does Enabling Multi-Language Feature Affect Other Users?
Hello, Does enabling Multi-Language feature affects any thing other than account where language changed from it's preferences? Thanks
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How to switch languages in AM Tablet without logging out?
My management is asking for something that appears to be impossible. Nothing new about that! They would like for the AM Tablet to be able to be switched between English and Spanish without logging out. I do not see any indication that this is possible, but maybe somebody has found a way make it happen. Is it possible?
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Change the customer center language to Arabic
Hello How I can add the arabic language to the customer center, the all UI will be in Arabic Thank you for support
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Vendor/Supplier email transition language
We use NetSuite One World We have an issue with our Germany Subsidiary (GmbH). When placing purchase orders and email via NS, the PDF sent is in German. Our Suppliers require English. Or is this based on the language selected by the Subsidiary, currently GmbH subsidiary is set to German due to customers and EU? We have…