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Resolved – Missing Currency Exchange Rates on February 18, 2023
This notice applies to you if the Currency Exchange Rate Integration feature is enabled in your NetSuite account, and you have configured your account to receive exchange rates from HSBC, one of our data providers. Due to an issue with HSBC, your NetSuite account did not receive exchange rates on February 18, 2023. This…
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Incorrect Exchange Rates for the currency pair Singapore Dollar to South Korean Won
This notice applies to customers who have enabled the Currency Exchange Rate feature in your NetSuite account, and you have configured your account to receive exchange rates from HSBC, one of our data providers. Due to an issue with HSBC between October 1, 2021 – January 7, 2022, your NetSuite account received incorrect…
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AE:Bulk-updated payment file formats not working
Hi, I have had to edit the 'HSBC BACS or Faster Payment' file format due to our bank's requirements, so I created a new payment file format 'PG HSBC BACS or Faster Payment', which has in turn been validated by HSBC. I bulk-updated the bank details as per the below process: Went to 'Bank Details' list Exported as excel doc…
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Your Currency Exchange Rate Provider Has Changed
This notice is to let you know that NetSuite has changed the rate provider for the Currency Exchange Rate Integration feature in your account. What Has Changed? On September 30, 2021, your NetSuite account remained configured to receive currency exchange rates from Refinitiv. Until October 1, 2021, Refinitiv had been an…
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Final Reminder: Removal of Refinitiv as a Currency Exchange Rates Provider
This reminder is intended for NetSuite accounts that are still configured to receive currency exchange rates from Refinitiv. Refinitiv has been an exchange rate provider for the Currency Exchange Rate Integration feature in NetSuite. What Is Changing? Effective October 1, 2021, you won't be able to use Refinitiv as your…
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Reminder: Removal of Refinitiv as a Currency Exchange Rates Provider
This reminder applies to you if your NetSuite account is still configured to receive currency exchange rates from Refinitiv. Refinitiv has been an exchange rate provider for the Currency Exchange Rate Integration feature in NetSuite. What Is Changing? Effective October 1, 2021, you won't be able to use Refinitiv as your…
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HSBC Connect ID?
I'm trying to set up our Netherlands bank account so it can export a SEPA payment run to import into HSBC. I have viewed the account from the Company Bank Details list, and set the EFT Template as "SEPA Credit Transfer (HSBC)". One of the EFT Template Details it requests is an "HSBC Connect ID". I have asked our bank what…