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WATCH: Resolve CSV Import Error Unable to find a matching line for sublist apply with key:[doc,line]
This video will demonstrate how to resolve the CSV Import error message "Unable to find a matching line for sublist apply with key: [doc,line]" on Customer Payments. This will also explain the common reason why users are getting the error when importing transactions via CSV.
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Why there's unapplied balance in AR payment report?
Hi professionals, I run AR Payment report per payment to see details which invoices or journals that has been applied to each payment received from customer. All the balance are zero, show match between payments to invoices or journals. But there's one payment entry that still has remaining balance of unapplied payment. I…
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Help with Creating a Saved Search to Show Applied Payment Details on Customer payment record
Hi Dear all, I’m working on creating a saved search to display details for customer payments, specifically focusing on the "Applied" tab, and I need some assistance. I want to create a report that shows customer payments along with the transactions to which they’ve been applied. The goal is to include the following…
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How to disable the email notification of an error script in withholding tax processing?
Hi All, Please help for my question. I want to disable the email notification of an error script, but the script is a locked script, the notification disturbs the user. while the script owner no longer has netsuite access, and our user access is full, so we cannot reactivate the owner. Thanks, Rizky
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How to resolve slowness when creating Customer Payment Records?
We're working on Invoice automation, performing a simple record.transform() of an invoice to a customer payment. It's seeming unusually slow: both clicking the Accept Payment button on an invoice or the SuiteScript equivalent record.transform() take 20 seconds to present the Customer Payment record. The payment record…
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This entity cannot accept payment because it has a status of {1}. It must have a status of {2} or {3
Hello Team, When a sent a payment to NetSuite via API, NetSuite returns the following error message: This entity cannot accept payment because it has a status of PROSPECT. It must have a status of Customer or Project to accept payment. Could you clarify what is the error, and how to fix it?
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Customer Prepayments via Check
What is the proper process to get a prepayment from a customer via check. Since it is a cash sale there is no invoice, and you need an invoice to apply a deposit?
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Accounts Receivable - Automatic Notifications on Late Payments
Hello, As we accrue more and more customers, I wanted to look into setting up an automatic message that can be sent to customers when they are "X" amount of days over their terms. How can we establish this? Thank you, Rick H
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Customer invoice Payment option in customer center
I want to know if customers can pay invoices through the customer center role. I have a basic customer center and want to know if we can add a payment link or have an option in the customer center so customers can pay login into the customer center role/portal
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AE:How can I Change an Invoice status from "Paid in Full?"
An Invoice with amount 10,000 has status as "PAID IN FULL," yet the payment against it is 9,800. How can I change the status on the Invoice to show that it has an open balance?