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AskAGuruLive with Alex about SuiteBuilder (August 19, 2026)
Greetings, everyone! This is Alex, one of your SuiteBuilder Gurus here in the NetSuite Support Community. 😊 I will be live today to answer your questions from 1 PM to 2 PM ET. Before we start, here are some of our house rules: Post your questions by commenting below. 1 comment = 1 question. Some questions may be complex so…
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AskAGuruLive with Ayitah about Basic Accounting (July 22, 2026)
Greetings, everyone! This is Ayitah, one of your Basic Accounting Gurus here in the NetSuite Support Community. 😊 I will be live today to answer your questions from 1 PM to 2 PM ET. Before we start, here are some of our house rules: Post your questions by commenting below. 1 comment = 1 question. Some questions may be…
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Unable to enter a Bill in Netsuite/ navigate between subsidiaries
We have been able to enter AP bills, edit AP bills and AP vendors with no issues until this week. When we edit an AP bill, and press save nothing happens. We are currently unable to enter in any AP bills. We can enter in the bill information up until the line item section. We can not move forward with any AP. Also, we work…
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AskAGuruLive with Judy about Procure to Pay (June 17, 2026)
Greetings, everyone! This is Judy, one of your Procure to Pay Gurus here in the NetSuite Support Community. 😊 I will be live today to answer your questions from 1 PM to 2 PM ET. Before we start, here are some of our house rules: Post your questions by commenting below. 1 comment = 1 question. Some questions may be complex…
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Does NetSuite maintain database-level audit trail logging for the application, and if so, is such au
Does NetSuite maintain database-level audit trail logging for the application, and if so, is such audit logging enabled by default and cannot be disabled; what is the retention period of these audit logs; are the logs tamper-proof or protected from alteration or deletion; and were there any changes made to the audit trail…
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AskAGuruLive with Ivy about SuiteAnalytics (May 20, 2026)
Greetings, everyone! Ivy here, one of your Gurus here in the NetSuite Support Community. 😊 I will be live today to answer your questions about SuiteAnalytics and Saved Search Formulas from 1 PM to 2 PM ET. Before we start, here are some of our house rules: Post your questions by commenting below. 1 comment = 1 question.…
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Unable to Retrieve Delivery Status from Shipping Carriers (FedEx/UPS/USPS) in NetSuite
We are using shipping carriers such as FedEx, UPS, and USPS within NetSuite. While these carriers provide tracking URLs and tracking numbers, we are facing an issue where NetSuite does not provide the actual delivery status (e.g., “Delivered”). Current Situation: Item Fulfillment records contain tracking numbers ✔️…
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AskAGuruLive with Jervin about SuiteBuilder (April 22, 2026)
Greetings, everyone! This is Jervin, one of your SuiteBuilder Gurus here in the NetSuite Support Community. 😊 I will be live today to answer your questions from 1 PM to 2 PM ET. Before we start, here are some of our house rules: Post your questions by commenting below. 1 comment = 1 question. Some questions may be complex…
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Netsuite 2026.1 broke how markup/subtotals work with item lines
We use item line level invoicing extensively in our setup. The new NetSuite update seems to have broken how subtotals and markups work with our invoices as they now require a 'ship to' location to be explicitly set otherwise the invoice will throw this error if we try to save it: 'NetSuite does not support multiple nexuses…
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NetSuite Oracle Cloud Account Name
I am being asked to provide our NetSuite Oracle Cloud Account Name. We received an unhelpful email that said, If you've forgotten your cloud account name or tenancy name, please try the following steps: (1) check the welcome email you received from Oracle for your cloud account name (2) contact your account administrator…