This video will show us how to solve the error "The author internal id or email must match an employee (SSS_AUTHOR_MUST_BE_EMPLOYEE)" Generated by a Workflow.
We have a quote based workflow that includes the send email action. On the quote form we populate the fields “Quote Type” and “Price Level” (at the line level). What we are hoping to do is send an email to a specific recipient if a certain quote type and price level are selected. For example: if the (quote type = project…
When using send email action via workflow, emails are unable to send even if the condition is met. Upon checking the Workflow logs, the checkbox is set to null. This happens to the Vendor Bill of the Customer. Note that this can also happen to other transaction records. 1. Navigate to Customization > Workflow > Workflows…