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NSC | Resolve Error when deleting a Package
Scenario A user attempts to delete a pre-defined package but encounters the following error: “This record cannot be deleted, because it is referred to by other records.” Steps to Reproduce Navigate to Setup > Accounting > Shipping > Packages tab. Select a Package. Click Remove. Click Submit. Actual Result: The system…
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WATCH: Ways to Identify on Records Whether Item Is Special Order Or Drop Ship
This video will show you the indicators on Sales Order and Purchase Order records (before and after receipt) if the inventory item used is a Special Order item or a Drop Ship Item.
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New to NetSuite | Multi-Location Inventory (MLI) Inventory Distribution
In our previous article, New to NetSuite | Setting Up Multi-Location Inventory (MLI) we explored the how to setup Multi-Location Inventory (MLI) feature. Building on that, this article will delve deeper into the Inventory Distribution aspect of MLI. Specifically, we will discuss the differences between Manual and Simple…
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NSC | How to Prevent Auto-Matching of Imported Bank Data to Older NetSuite Transactions
Scenario: If imported bank data is being auto-matched to older NetSuite transactions (e.g., April transactions instead of May), it's likely due to the bank data being imported before the corresponding NetSuite transaction was posted. Solution: To prevent this, you can create a Reconciliation Rule that limits matching to…
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NSC | ARM > Journal Entry > Revenue Recognition Rule is Greyed Out
Here's something basic that you might miss when creating Revenue Elements through a Journal Entry. The Revenue Recognition Rule will be greyed out if the user selects a Deferred Revenue Account instead of an Income Account on the journal entry line. Take note that the Deferral Account will be selected on the Income Account…
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NSC | Amortization CSV Import > Resolve Error: "You are Attempting to Create...Outside the Range.."
Scenario: A user encountered an issue while importing an amortization journal entry, resulting in the following error message: "You are attempting to create an amortization or revenue recognition schedule outside the range of available accounting periods.". The user checked that all periods are open and would like to know…
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NSC | How to know who approved Approved Timesheet
Many administrators and employees often find themselves wondering who approved a specific timesheet, as this information is crucial for record-keeping and management. Here's a step-by-step process to reveal the approver of any timesheet: Access Timesheet List: Navigate to Transactions > Employees > Weekly Timesheet > List…
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NSC | Fixed Assets records has missing Files tab
Imagine a situation where a user with a custom role, designed to manage fixed assets, encounters an unexpected hurdle. The "Files" tab, an essential component for document management within the asset record, remains elusive, hindering their task. This issue prompted the need for a detailed investigation, leading to the…
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NSC | Missing Allow Per-Line Department/Classes Accounting Preference
When accessing Setup > Accounting > Accounting Preferences, the 'Allow Per-Line Department/Classes' option is missing, which is essential for categorizing transactions with multiple classes. To resolve this, you'll need to enable the Department and Classes preference. Here's a step-by-step guide: Navigate to Setup >…
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NSC | Expense Reporting Issue: Terminated Employee Error even with Active Employee
Recently, a user encountered an issue while attempting to create an expense report for their colleague. The system generated an error message stating, "You cannot create an Expense report for a terminated employee." This problem prompted an investigation to ensure a seamless experience for all employees when managing their…