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Customer Refund Payment Link
Hello Gurus, We received a customer deposit that was paid by credit card through payment link. We need to refund the customer, but there is no credit card information on file since it was paid through payment link. Is there way to process the refund without contacting the customer for the credit card information? Thanks,
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Generate payment link before approving the order?
Hi, Can we generate a payment link and send it to customers before approving the order?
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Unable to process payments manually after Enable Payment link and Payment Instruments
We recently attempted to enable the payment link feature in our NetSuite account to accept payments via e-invoice. In my last post, I thought it was CyberSource Payment Bundle issue; however, it's not. I installed the CyberSource payment bundle in NetSuite and completed the setup. When I enabled the payment link and…
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Suitepayments.com not in monitored domains, and payment links are caught in customer spam filters
Hi Many clients are unable to receive invoice PDF's when the credit card payment link is on the invoice. The credit card payment link domain suitepayments.com has been flagged as spam in some mail filters. I submitted a case recently on the issue, however the reply from Netsuite was that it's not a monitored domain.…