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HOW-TO: Add educator as Admin (required) + reset student passwords (OA NetSuite demo accounts)
Oracle Academy Support cannot reset passwords for NetSuite demo accounts. Student login IDs may be anonymized/generic and not tied to a real inbox, so students often can’t use email based “Forgot Password.” What to do: Have students add the educator as an Administrator early in the term. Once added, the educator can reset…
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SUPPORT HUB | Teaching with NetSuite: product questions + troubleshooting
Use this thread to post NetSuite product questions that come up during classroom teaching (errors, navigation/how-to, permissions symptoms, product behavior). Important: OA curriculum / program questions If your question requires Oracle Academy curriculum/exercise instructions (or is about eligibility, applications, LCS…
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HOW TO ASK | NetSuite product question template (fast answers for educators)
To help NetSuite experts answer quickly—without needing Oracle Academy curriculum access—please use this template for product questions. Copy/paste template (NetSuite product question) NetSuite page/screen: (e.g., Vendor Bill, Journal Entry, Sales Order) What I’m trying to do: Steps I clicked: Expected result: Actual…
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GETTING ACCESS | Oracle Academy NetSuite eligibility, application, and LCS Pass (official steps)
This thread centralizes the official steps to get access to Oracle Academy NetSuite benefits. Oracle Academy NetSuite Eligibility Requirements (summary) Oracle NetSuite is free to qualified Oracle Academy Institutional members. To be eligible: Your institution must be an active Oracle Academy Institutional member and meet…
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WHERE TO ASK: NetSuite product questions vs Oracle Academy NetSuite program/curriculum questions
To avoid confusion and get the fastest help, please use this guide. Ask in this community (NetSuite product help) if you have: An exact NetSuite error message (copy/paste) A NetSuite “how-to” question (navigation, entering transactions, record setup) A permissions symptom (missing menus/fields/buttons, “insufficient…
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START HERE | Oracle Academy NetSuite Community (Product Q&A + OA Help routing)
Welcome to the Oracle Academy NetSuite Community! A space for approved Oracle Academy NetSuite educators and Oracle Academy staff supporting NetSuite classroom teaching. This category helps you get the right support quickly. Please use the routing guide below so your question reaches the correct team. What to use this…