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Hello Community! Josh Maxwell, a User Experience Researcher for NetSuite Foundation has fun a question for you. Imagine for a moment that NetSuite had an assistant like Alexa or Siri. What would you ask of your NetSuite assistant? Use this survey link to share your top questions to the assistant.

Here are some examples to get your creative juices flowing.

"Did I pay vendor John Doe last month?"
"Take me to my largest sales order for this month."
"What invoices haven't been paid yet?"

3936299

Comments

  • We have already begun looking into this problem and hope to have a fix shortly. Regards, Darren
    in Outlook crashes when receives focus from Word Comment by 3936299 Oct 25, 2006 12:41PM
  • This matter has been discussed internally and we agree there's an issue here. It is now on the roadmap. Have any of the folks on this thread considered a scripting option? That is, using a script to automatically update the PO rate on a nightly/weekly/monthly basis? Regards, Darren
    in Inventory Received not Billed Register Comment by 3936299 Aug 15, 2008 12:24PM
  • We sell in multiple states and want to restrict the list of items that is available for our sales reps when creating quotes and sales orders to only those items that are available in the location (in this case state) that they operate. Is there a way to restrict this info. I have assigned location/class/department to the…
    in Restrict Iem Selections Comment by 3936299 Aug 9, 2007 4:06PM
  • The commission module calculates the cost as follows (this is stated in help, btw): When calculating the profitability of an inventory item, the system determines the cost of the item using the following process: when available, the system uses the cost of good sold. In the case of a drop-shipped sales order that is…
    in Item Profitability Report Comment by 3936299 Jan 13, 2007 11:16AM
  • Let me be more specific about what Evan was saying. The focus for 11.5 is single account consolidation (let’s call it SAC here). That is, the ability to run multiple Companies within a single account. Those Companies can have different base currencies, local reporting layouts and tax support. SAC WILL offer the following…
    in Exclude an active location from qty total Comment by 3936299 Dec 12, 2006 5:58PM
  • As the original poster stated, the reason for this thread is that we do not use a Sales Order process and can't change workflow. In our case, the vast majority of Transactions are Cash Sales and orders are generated on a production website and the data comes through Web Services. If we were going to add in all the extra…
    in ASA on Cash Sales/Invoices? Comment by 3936299 Nov 21, 2009 11:19AM
  • Picking up on this earlier thread, I need to be able to do the same thing. We want to assign an ASA which is a COG amount to each of our Items for sale and pay commission only on the difference between retail and the ASA amount. Thus, if a Sales Rep sells at a discount too deeply they are cutting deeply into their eligible…
    in ASA on Cash Sales/Invoices? Comment by 3936299 Nov 20, 2009 3:56PM
  • So I just found out, pretty late into implementation, that Alternate Sales Amount (ASA) is not supported on Cash Sales or Invoices, only Sales Orders. This despite the Help text under (SuiteFlex (Customization, Scripting, and WebServices) : SuiteScript : SuiteScript Reference Guide : Supported Sublists : Items Sublist)…
    in ASA on Cash Sales/Invoices? Comment by 3936299 Nov 20, 2009 3:51PM
  • Please file a bug. We'll need to investigate. Thanks, Darren
    in Commissions just went crazy Comment by 3936299 May 15, 2009 1:49PM
  • "Your Customer Care Case # is 846533" I decided to approach it in through a different question, which I think is at the heart of the problem. Why does the setting on Setup --> Sales --> Commissions for "Commission Eligibility Period" not work? The description of that setting says "If you pay commission upon collection,…
    in Commissions Overview: Authorized amounts applied to wrong transactions Comment by 3936299 Mar 6, 2009 11:21AM
  • I'm having a big problem getting any of the Commissions Reports (Overview, Authorized, Approved) to display correctly. How to explain? I have a small number of schedules. The bulk of them are eligible to be paid by Quota on Collections based on a single Class: New Sales. On the Commissions Overview Report, all numbers are…
    in Commissions Overview: Authorized amounts applied to wrong transactions Comment by 3936299 Feb 20, 2009 3:44PM
  • Hello, Is there a way to create a saved search with commission information on it? I would like to be able to use this info to created dashboard KPIs. Thanks, Dawn It depends on what information you need. I would start with a simple commission transaction search and go from there. Btw, if you're looking to add, let's say,…
    in Commission Search Comment by 3936299 Jan 5, 2009 3:51PM
  • An issue has been filed: 153367 Thanks, Darren
    in Exclude commissions checkbox in 2008.2 Comment by 3936299 Sep 25, 2008 9:13PM
  • My sales reps would like to be able to audit their sales and see when they were paid for each sales. I would like to create a report that shows a list of a Sales Reps invoices and the date that the commissions were paid against the invoice. I don't see how to relate the two. Doe anyone have an idea? Thanks, Chris Try…
    in Commission Report Comment by 3936299 Nov 18, 2008 12:38PM
  • Julie, Darren- Thank you very much for the help, I just finished our June commission approvals and your tips helped me get things wrapped up without too much trouble. -Steve That's great news! Darren
    in Discounting commissions Comment by 3936299 Jul 10, 2008 2:45AM
  • We have various scenarios where we want to discount a commission. For example we have changed some reps to a new schedule that pays a large flat rate on orders rather than on collection. We would like to "buy out" their existing orders but we will continue to collect on some orders for up to two years. A more detailed…
    in Discounting commissions Comment by 3936299 Jun 25, 2008 2:13AM
  • I've setup two different plans to be active at two different times. For example: PlanA - 1/1/08 - 4/30/08 PlanB - 5/1/08 - 12/25/08 When I run the authorize commission worksheet I was surprised to see commissions that have a June eligibility date still using PlanA. The order date is indeed within the PlanA range so I'm…
    in Does the plan assignment date look at the Invoice date, Order date or Payment date? Comment by 3936299 Jun 11, 2008 1:41AM
  • Hi, the only options for categorizing a commission schedule are Item, Class, Location and Department. Further, there is no way to create a hierarcy of multiple categories. YOU CAN USE PARENT-LEVEL SEGMENTS. E.G. YOU COULD PAY OUT A CERTAIN PERCENT AT THE PARENT LEVEL AND A DIFFERENT PERCENT AT THE CHILD LEVEL. NO OTHER…
    in Commission Category options Comment by 3936299 Aug 15, 2008 1:24PM
  • I voided two commission transactions but when I run the Authorized Commission Detail report they still show up and are being included in the calculations. When I go to Vendors > Pay Bills the voided commissions don't show up. They have $0.00 amounts and say VOID in the memo (set by NetSuite) so why in the world would they…
    in voided commissions still displayed in commission reports Comment by 3936299 Jul 10, 2008 3:01AM
  • ah man, I suspect I'm making a real mess for myself to cleanup. I modified some more plans and I've noticed now that I have several commissions that are negative amounts with a previously authorized amount. The Date Eligible field is blank. Would this indicate that I don't have plan coverage for this rep on a specific…
    in What does a blank "Date Eligible" field indicate? Comment by 3936299 Jun 9, 2008 4:57PM
  • The commission overview report is much better than the old reports. I actually think Netsuite should remove the Estimated Commission reports because it is always wrong. We're considering that (removal). Once you understand that the estimated commission report is doing just that: 'estimating', it's not as confusing. Thanks,…
    in Problems with commission calculations Comment by 3936299 May 18, 2008 6:40PM
  • Hey Steve, Darren, Evan and whoever else had anything to do with it.... I'm testing things in our Beta account and just wanted to tell you that I really, really like the new Commission Overview report. :) Thanks! Cecelia Excellent! Thanks for the feedback! Darren
    in Commissions Estimated Vs Authorized Comment by 3936299 Apr 23, 2008 4:43PM
  • Issue 1: please check the Commission Eligibility Period in Setup>sales>setup commissions. this will postpone when transactions will be eligible as you've described. Issue 2: we do not offer commission schedules that calculate based on collections, rather the amount calculated is off of the invoice and becomes 'eligible'…
    in Commissions Estimated Vs Authorized Comment by 3936299 Mar 4, 2008 12:34PM
  • Apparently, the functionality is not currently in Netsuite. I have raised an enhancement request, case 633097. So what is the workaround for us in the meantime? You could use commission through the entire process until just before payment, then journal out the payable due from the commission transaction and create a bill…
    in Paying Commission Comment by 3936299 Oct 19, 2007 8:15PM
  • Excellent. Thanks for being so specific. Darren
    in Commission Report/Statement Comment by 3936299 Apr 23, 2008 4:41PM
  • [quote=jdelaney] Sales Order X shows up on the estimated report, once billed, both Sales Order X and Invoice X are on the estimated report. Now the employee shows double the commission of what they should get. quote] Sounds like a bug. Please file a case and post here. Thanks, Darren
    in Quota (Sales Amount) Commission Comment by 3936299 Feb 2, 2008 11:38AM
  • You have 2 options: 1) no direct report viewing, 2) all partner commission reports (permission: Partner Commission Reports). Please enter an enhancement request for any other reports you wish to be made available. Thanks, Darren
    in Commission Report/Statement Comment by 3936299 Feb 1, 2008 1:02PM
  • Can someone please confirm whether a commission schedule on Sales is on invoices or sales orders? Since both are showing up on the estimated commission report! Commissions are calculated when the sales order is entered even if the schedule has eligibility based on billings or collections. Since it's only an estimate, it's…
    in Quota (Sales Amount) Commission Comment by 3936299 Feb 1, 2008 1:09PM
  • We pay a base salary to salespeople. Then we pay 3% commission of total sales over $30,000. Is this possible in netsuite? I see you can set up a linear quota plan and set the plan to pay 3% after 100% of the quota is met, but does this pay 3% of the total sales including the quota, or 3% of total sales above the quota?…
    in Trying to pay commission after quota is met Comment by 3936299 Nov 7, 2007 1:42PM
  • We issue lots of credits to our customers for various reasons. We apply their credits to their invoices. However, I want my reps to be paid on the FULL amount of the invoice, regardless of credits deducted. For example, if the invoice is for $100, but a credit of $25 is applied, NS currently calculates commission on $75.…
    in Pay commission on full amount of invoice, regardless of credits? Comment by 3936299 Oct 23, 2007 12:18PM