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3936390 Newbie

Comments

  • Running 2.0.0.1 of Firefox. Popups are fine. Just that trying to save a case (while in edit mode) doesn't work. It's not just my computer, There are others in the company that experience the same issue. I'm sure there are other areas in NetSuite that don't behave 100% in Firefox, just wondering if anyone figured out any…
    in Firefox compatibility problem for saving cases Comment by 3936390 Feb 21, 2007 10:06PM
  • I guess since no one knows, I realized the mistake we were making and figured I share for anyone else... If you use the checkbox "new message" it will create a new message under the case that is "authored" by the contact of the case. If you use the reply box and make sure not to send an email out, it will just create a…
    in Case messages & author Comment by 3936390 Jan 31, 2007 3:52PM
  • Yes I'm curious as well!
    in Handling Cases created by E-mail that are Spam Comment by 3936390 Nov 8, 2006 4:00PM
  • I'm looking for this information as well...
    in Merging cases Comment by 3936390 Nov 16, 2006 4:06PM
  • This is a good feature and I would also like to request this functionality. Currently we just use the "message" portion to enter in all case notes as switching to look for emails, calls, and just internal updates is a pain and doesn't allow a new person coming into it to easily get up to speed.
    in Case history Comment by 3936390 Jan 5, 2007 5:29PM