3936828 Green Ribbon

Hello - so is anybody doing this? (passing in a tax value and then discounting the tax value) to allow for lower rates under Visa? If so - do you do 1 cent? Or does it have to be 1% of the transaction amount or more? Is there some way to automatically do this on all cash sales? or are you doing it manually? (which would be…

Awesome Nick. Your posts are always full of good info. Thanks for the advice!

I'm not sure if I would use the word "cheating" - as no laws are being broken and I certainly don't see it as unethical. It is the same thing as putting in a customer code that uses a transaction ID# if the customer doesn't put one in themselves. The difficulty in what Nick proposes (putting in 1 cent of sales tax…

Hi Nick - Do you think it is possible that if VISA, and if tax = 0.00, that NetSuite can automatically put tax = 0.01 and the amount of the transaction to (amount - 0.01) ? This will allow all Visa transactions to qualify as well - instead of getting nailed by the no 0.00 tax rule.

Auto-filling the customer code on webstore checkouts would be awesome - as the majority of buyers (even corporate buyers) don't have any idea what that is and I'm afraid it would decrease conversion rates to show that field. Eagerly look forward to hearing back from you.

Thanks for the great info Nick. I had setup client side Javascript on cash sales to automatically set "Taxable=Y" and "Tax Rate: - Not Taxable-" in order to force a 0.00 into the Sales Tax field. However, from your detailed posts, its sounds like this would actually cause MC/Amex to NonQual due to TaxExempt=N and…

Can NetSuite simply put a 0.00 value in the tax field by default on sales orders? Unless there is actually tax? As of right now, that field is BLANK (no data), unless you set the customer to taxable. Can NetSuite change orders over the website to automatically have some value for tax and customer code?

I've enabled Level 2 Processing. Given that passing in a tax value of 0.00 is fine - along with hardcoding any value for the customer code : what would be the best way to do this in Netsuite? Given that all the items we sell are always tax free - we could set every customer to taxable by default and also automatically fill…

In case nobody can come up with a creative solution, you can add yourselves to existing enhancement requests: "Enhancement: 34237 User would like the phone number included in the Ship to field on the forms" "Enhancement: 39657 Ability to print ship to phone number on shipping label"

Something like this : getNLMultiButtonByName('multibutton_submitter').onMainButtonClick(this);

Still occurring. Seems erratic when it does or does not work.

Spoke too soon... now it is back. Same problem. Same URL. Browser pulls up the URL no problem... Perhaps because the URL accessed does not return HTML? would that cause the suitescript to die? I wouldn't think so - as this URL has never returned properly formatted HTML and has always worked... It returns this : "00 -…

still occurring intermittently.

The good news is that it is now working as of this morning. We have no idea why it suddenly stopped working yesterday - nor do we know why now it is working. We didn't change anything. Yes, the URL's were manually callable via a browser - which is the workaround we implemented yesterday. So the URL's were perfectly…

Case# 733323 logged. I suspect the function fails because the page being called is not a standard HTML page. Perhaps your function is looking for HTML...

The above script triggers off the creation of a SALES ORDER. Once a sales order is entered the script is supposed to go through the different line items. Then it pulls off information off of the line items in order to send an email to the customer. Thanks. Steve

Yang, I am trying to pull Item records off the Sales Order. I want to then use the Item information. However my script doesn't seem to pull up Item info. Can u help? -Steve

Yang, Are you saying that Item Fulfillment occurs when a Sales Order gets created? That doesn't seem to make sense. I would think that Item Fulfillment occurs when a Purchase Order is MARK 'ed as SHIPPED. Also in my previous email, does the script look ok? Does the nlapiSendEmail function call look ok? Will it send my…

Yang, Thank you very much. Your response was very helpful. I am going to try to write my first script this week. -Steve

Yang, Before nlapiSendEmail function used to accept a free form email address. Why does it have to be an internal AuthorID now? -Steve

My mistake. I go from the Purchase Order view, and mark the Purchase order as shipped (Mark Shipped) I am assuming at that point the ItemFulfillment Record gets created. I assumed that when ItemFulfillment occurs, then the script gets kicked off and I receive my email. -Joe

Yang, The internal ID works. However I want the sender of my email to have the address of xxxx@xxxxx.com which I can't do anymore since it doesn't accept free form text. Can NetSuite make it so that I can put any free form text as the sender of the email? -Steve

Understand. Difficulty in not being to use generic email address (helpdesk@xxxx.com) is that if the customer replies to the suitescript email - then it goes back to one particular person instead of the whole support group. That person could be on vacation, etc.

One bug that exists - if you use any credit memos against an open invoice, then the remittance stub that goes with the check is incorrect and will cause confusion at your vendor. Specifically, any bills paid with a credit memo will vanish from the remittance.. and any bills partially paid with the a credit memo, those will…

We have this same issue and logged an enhancement request in 2008. No resolution yet, still not being worked on. Anyone that uses online bill pay and has credit memos from vendors must have this same nightmare problem. It is impossible for companys that receive our payments to know what bills to apply them to - which…

Our issue is that if you use online bill pay, this problem is still not solved.. credit memos are not printed on the stub, and any bills that were fully paid with credit memos, aren't listed at all on the stub... so the company you are paying doesn't know which bills you are paying and which credit memos you are applying -…

Just to ensure we stay on topic, reposting original question: The system allows you to have drop ship purchase orders be automatically sent out upon creation - via the accounting setup. That is great! However, how does this work if some vendors have email addresses, some vendors have fax numbers, and some have both? The…

The $ limit is $99,999 now I believe. However, one hiccup is that the remittance stubs do not have correct information on them if you apply any credit memos to your payment. The bills that get paid with credit memos simply do not show up on the remittance - nor do the credit memos. This causes mass confusion when your…

Follow-up question : Ran two "alert me" reports back-to-back, different reports, Sales By Item Summary customized. Although they should be different reports, once they both complete, the data is identical and are not the reports originally requested. They are from a prior report run earlier in the day. So both reports are…

Anybody run into a problem with this reporting capability not working correctly? I'm using Firefox... maybe it is a browser specific issue...