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You have to select yes for AVS zip and or address match on the payment method tab in the accept payment window. There is not a universal setting, you have to do it per transaction (as far as I know) I wish there was an overall account setting. This has caused major problems for us. For example: we had the wrong c card…

I'd start by asking the person who actually set up the inventory items in your account. I know that may seem obvious, but I think item naming conventions are very specific to how your account was set up. And very important! HaileP

I did not, because I only want it to be sent 1x. Wouldn't that cause it to be sent anytime a change is made to the order, not just when the date field is set? HaileP

Thanks Evan, that was more than simple. HaileP

I wanted to create a CSV export that replaced a null value in a custom field with a comma - but Evan pointed out on another post that would happen anyway - felt a little silly! But it's good to know in theory that I was on the right track. Thanks HaileP

I have a similar question. I've got a custom field that is a date field. I'm doing a search for an CSV export. If that custom date field is empty then I want the result to be a comma ','. Here is what I tried: Formula (Text) NVL({custbody3},,) I also tried NVL({custbody3},',') {custbody3} is the custom date field I get an…

We have an issue with GA tax codes and web services, but I can't tell you exactly what the issue is. We're working around it right now, but I'd like to figure it out. HaileP

We currently use the memo field. We just type in HOLD in the memo field and have a custom report sorted by ship by date (another custom field) that excludes orders that have HOLD in the memo field. Works well enough. Production does not print those tickets.

Pretty sure what you need to do it delete the fulfillment and invoice and then delete the SO and start over. Not sure what that will do to the cash sale though. Or can you edit the SO to match the cash sale? Or can you close the SO? HaileP

Maybe I don't get what you are asking, but can't you make the bill to address the parent customer's? Then the bills will go there. HaileP

I knew it had to be something silly/simple- thanks! Haile

I don't think you are sending an email from User Notes. If you send an email from a sales order, it will attach to that sales order and to the company/contact. Hope that answers your question, but I am not sure. HaileP

For goodness sake, if you are going to edit this email, I implore you to add the PO to it. This email is USELESS (well almost, our customers have no idea what order we have fulfilled) without that piece of info. Haile P

I don't think you can customize this email... I was hoping for it in the upgrade. We, like many others, would love to be able to add the PO number to the email. HaileP Fontaine Maury

Yes, go to the Customize Fulfillment Email option as noted above, but once you get there, unless you know html or have web services experience, it's not totally obvious how to add the PO field info. Here is the line of html that will pull the PO number. You need to edit the default text in the customization field and add…

No problem, happy to share. I figured that if I was stumped at first there were others in the same boat. I'm glad my trial and error benefited someone else. That's what a forum is all about right? Even if I'm not a total NetSuite gear head I do have something to contribute :)

If you change to a regular laser printer, you *should* have the option in the printer dialog box to choose to print the pages collated. Just a thought... HaileP

I think this in the 2008 v1.0 release, can't do it now. See Support<Help<Release Notes in your account. Haile P

I think it prints with your account number, but bills to their account number. Haile P Fontaine Maury

Setup > Accounting > Set Up Accounting > Ordering/Shipping subtab. Un-check the Send Order Fulfilled Confirmation Emails box and click Save. I believe it's the main customer email that the confirmation goes to. HaileP Fontaine Maury

But if you're only shipping 20 packages a day, why on earth would you go to the trouble of a bridge and 3rd party software? We ship with UPS/NS and have no problems. We ship about 900 pkg/month. Haile

Hummm, may have to reconsider my previous post based on that testimonial. Haile

You don't want to use Worldship if you're using NetSuite. The whole idea is that you fulfill and print the label from NS. You do have to have shipping integration in NS. We don't use the barcode feature, but I believe if you scan a pick tic it will take you to the sales order or the fulfillment screen so you can ship the…

We do a location for each drop ship vendor and set up a UPS shipper (with UPS and in NS) number for each. We also give them a log in, with access limited by location, so they can fulfill and ship orders from their location. Works great. Haile P. http://www.fontainemaury.com

One way to work with this might be to give your drop ship vendor log in access. We set drop ship vendors up as locations, complete with their own UPS number, give them log in access to Sales Orders restricted by location, and then they can fulfill their sales orders. We created a special report showing orders to fulfill…

USPS is not an intergrated option. I believe there is an enhancement request for this, but I'm not sure of the request number. We had to drop Endicia/USPS and changed over to UPS for everything. It's much better for us for tracking and it cuts down on the time spent fulfilling. We ship 25-150 packages a day depending on…

I'd love to be able to print packing slips from fulfillments. We ship a lot daily, throughout the day, not all at once. Matching labels and packing slips to boxes after they are packed is a very error prone process. Not to mention spending the time navigating to the print packing slips window. We do use integrated UPS…

Nope, it's not you, it's me. Sometimes the most obvious is the last thing you try. We've just been printing UPS labels and overlooked the other options. Duh. Forgive me, please. Haile

I did not have the accounting tab inventory location turned on. Which was the problem. Now, I can't distribute inventory for some of my items... a whole 'nother ball of wax. I think it's related to having created transactions on the same day that I tried to distribute inventory. I'm been appropriately scolded for…

I have no option to assign a location when I set the UPS account up. Nor do I have the option to assign a location when I edit it. I do have locations turned on in Setup<Company<Enable. I do have the 2 locations set up in Lists<accounting<locations with addresses that match the UPS account numbers. I'm on a Mac/Firefox, so…