My Stuff

Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more

3942328 Newbie

Comments

  • Also curious if anyone has achieved this and how. Also interested if anyone has sucessfully integrated third-party site search, email signups etc. within NS generated web pages. (Integrated search misses stuff so no good.)
  • Have you tried disabling the "allow update" for Lead Status (and/or Lead Source) Workflow setting on the Online Customer Form? Haven't needed it myself but would appear right for your need. (I have my own concern of forms updating records when I don't want them to, e.g. if people use shorthand for company names or, worse,…
  • Baruch: you're a star! Many thanks. Is it possible to get some insight into whether I've been unlucky or if the feature still needs some hardening? Kind of hoping the current datacenter upgrades might rub off. I really want to use Download with Online Forms (and, potentially, digital download in the store), but feel…
  • Hi Yang, I've been trying to publish as a 'File Download with Online Form' Information Item (utilising a customer Default Form Template) showing on a Site Category. Hope that answers your question. Things have since gone even stanger, in that the underlying Customer Form Templates have also stopped working on our website…
  • Failing again.... Download form was working fine (as sorted previously in this thread) but today getting https://checkout.netsuite.com/pages/portal/page_not_found.jsp?internal=F (Page Not Found.) instead of the download. Although users don't know it, the form seems to be working fine, but the actual download is failing.…
  • Still not working after 36h. (Details below -- have taken offline as errors give bad impression but bring back occasionally to re-test.) Any chance of a heads-up from NS on this one? (Is this bad luck or should I be avoiding download with forms for now?) (Was working fine; no changes were made; have filed a support request…
  • I've just built/posted a new test form and situation has again changed, twice. First started working locally in one browser (Firefox, and repeated c. 6 times across two forms and allowing some changes) but not in a second browser on the same machine (IE) or an another remote machine (Firefox). No significant changes from…
  • Problems now replicated with another user at another location. Not just on Download with Form (a new variant), but also two other forms (w/o downloads). Still not working here either. This time, tried first with IE (had wondered if anything to do with also using Firefox; but hadn't tested with latter for c. 12h so seems…
  • DJ, I don't see the feature settings you describe in your 05-29-2006, 02:20 PM post under Website Setup>Advanced, even though I am logged in as the Administrator. Is there something that needs to be enabled before these settings are available? Just checked my settings, which seem to match: Setup > Web Site > Set Up Web…
  • (This requires/assumes both descriptive urls and paths activated.) I've seen the same problem as Thomas -- i.e. featured items on the home page still showing legacy obfuscated urls. A workaround that seems to partially solve the above is to give the home page a name. This fixes the obfuscation but created new issues for…
  • Not being a code guru, I don't fully appreciate how serious a matter NetSuite's apparently eccentric html and css is, so would appreciate some enlightenment. Ran our NS-generated site against http://validator.w3.org/ and don't feel comfortable with all those "errors". For reference, testing on…
  • Maybe build a search tracking orders and set realtime alerts. Not sure on specifics re. Customer Center orders but we're increasingly using this method to track web-related web activity (new registrations etc.) though it is fiddlier than you'd expect.
  • Any chance of an update from NS on what's changed? Reason I'm asking is that just recently our scheduled reports started playing up. They were running nicely in batches of four but, now, only one is arriving (i.e. 3 x have vanished). Worked fine on 23Jul but failed on 30Jul/2Aug/6Aug. (Also not a consistent single report…
  • I was stunned at the difference a decent PC seemed to make to NS performance. I had previously been of the opinion that browsers didn't need much power, but lags were were significantly reduced. It would appear all that JavaScript/AJAX etc. really benefits from a decent system. Possible this just coincided with a…
  • How can I convert a Lead to a Contact?:confused:...Do I need to have this person listed twice? Once as a Contact, and once as a Lead? Basically, you can't convert Leads to Contacts. Horrible but true. I'm afraid you've run into one of the big weird zones of NetSuite. I'm still trying to understand the twisted logic of NS…
  • Has NS covered this area fully anywhere? I'm extremely curious about how similar/different Individuals are to Contacts. Was delighted to see that Individuals can be added to the Contacts tab of a Company (which suggests good similarity) but worried in case there are significant buried differences between the entity…
  • Dom: sounds interesting. Is this going to be a hosted addon offering? Any more info, timescale? Accessible to SMEs/SMBs? Kind of hoping for an international solution that will validate and populate addresses (though more for marketing than fraud prevention.)
  • If the above things are No, does anyone know of any third-party tools that can readily get to Bulk Messages and/or multiple addresses (where 3-4+ for a company)? Currently feels like the data is orphaned in NS, which is kind of surprising.
  • =LEN(FIELD) will give you a character count. This counts spaces as well as characters. You could combine this with with Conditional Formatting (Format menu), e.g. =LEN(FIELD) >4000 with the format set to Bold Red text if true
  • Possibly related: we've recenly (last month or 3) had bulk merge emails taking 1-2 days. However, this is inconsistent, with some of the same batch arriving rapidly (normal with a small group), while others take days to arrive. I know this because we pre-test all our bulk merges against a test cell. I've also noticed…
  • I had lots of problems with this and had limited joy with text editors (tried saving in many different formats) and Dreamweaver. Eventually, I created a macro in Word in the replaces all known culprits, e.g. curly quotes, curly apostrophe, euro symbol, en- and em-dashes. Works fine but extra hassle. This was a while back…
  • Dead for us, too, at 2 x UK locations, from just after 16:00 local time. i.e. 11:00 EST.
  • NS appears in desperate need of a senior-level Customer Evangelist, reporting directly to Evan or Zach Nelson (have they spent a few hours personally manning/supervising the support/service/complaints lines recently?). Could do worse than hire one of the better informed/attuned posters to this group. Opportunity cost…
  • Perhaps NS needs to make a goodwill gesture to all customers *paying* for *support*?
  • While working in NS, I very frequently get a "security information" window displayed with a prompt "This page contains both secure and nonsecure items. Do you want to display the nonsecure items?". I am sure other users get this prompt as well. Thanks for suggesting how to turn this message off. You might want to check out…
  • Very interesting ambitions, so interesting to know if you get there (and to know more about the the Download module). A quick thought: Would it be possible to use Roles within the Customer Center for the Level 1 + 3? On conventional registration (sidestepping PayPal), FreeRole might give access to sample material, while…