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If this is something you have to do frequently, I'm not sure the best option. But, personally, I think I would just change the qtys on the PO in NS and just fax/email an informal PO to your vendor from outside of NS. Otherwise, perhaps you could close the lines on the original PO and just resubmit a new one. Erik

These numbers have never matched for us. See thread: https://usergroup.netsuite.com/users/showthread.php?t=386&highlight=items+order+quantity Apparently there was supposed to be a fix, but this has never changed for us. Erik

Thanks for the replies. I had thought about that as a workaround, but was hoping there was something I was missing. Thanks again Erik

Defect #396034

Thanks for the reply. That's what I was afraid of.

K., On point 2 that is what I was hoping. I also filed a case with NS and am told that you cannot source from 2 fields at once. So, we can do this in excel after exporting, but it sure would be nice to reduce that step.

I too would be interested in hearing how you handle Amazon orders. I assume that integration would need to be done by an outside agency, but what about general practices, such as how you have Amazon set up and if the orders come in as an invoice? How is Amazon's fee factored into the sale. I would very much appreciate it…

I haven't noticed that. But I have noticed that if you mistakenly type a space at the end of a customers first name before tabbing over to the last name, that NS saves that space, making customer lookup more difficult later. This is the only time I have personally seen 2 spaces between first and last name.

That's why they call you "Wizard". Thanks!

Daniel, Thanks for the reply. Yeah, I didn't want to have to do that. Thankfully this was fixed last night.

If anyone else need this, you can vote for Enhancement 29757

Thanks, all.

Nick, Thanks for the reply. For clarification I am talking about the form for Accept Customer Payment, not an actual sales order or cash sale. This is paying an invoice. So my options on the payment tab (for cc payments) are CC approved or Charge Credit Card. Checking CC approved still requires a credit card number to be…

I don't want to have to do anything else at that point. We (almost) never alter the price level on a per item basis. So, I go to Enter Sales Order, and enter the customer. Once I enter the customer, the price level for all items selected after that should already be determined based on the price level set in the customer…

Actually, A, B, C would be customer specific and determined on that specific customer's price level. Again, as I see it, the main thing for me is that (in my terms) Base Price and Default Price level are currently the same in NS. Another way it could work for me is if I could make the current Online Price be the default on…

Thanks for the reply, Evan. By default, the price level used is the Base price unless the order is placed online and then Online price is used. That is the case unless the customer has had a different price level manually defined within their account. If I create a new price level and want that to be a straight percentage…

Thanks a lot, Evan. I will look into this and report back on results later on. Erik

Does this still not make sense, or nobody has ideas on this? Thanks

Right, I do understand that. I knew I didn't explain very well. Let me try to rephrase. More simply put, what I would want is for the customer's default price level and the price level used to calculate discounted price level to be different. Right now it is the Base Price for both (unless the order is placed online, then…

I too would appreciated hearing more feedback from those who have tried Onsite. What are the biggest advantages you are seeing? What specific problems have you seen? Is it worth the high up-front costs for you? Thanks

Thank you for both responses. Andrew wins the prize (sorry prize is limited to appreciation only). That setting fixed the issue.

Preeth, Thank you very much. That fixed my issue. Sklett, sorry this wasn't your exact issue. I don't know the answer to your part. Erik

Ray, Thanks for the response. At this point we are actually looking for a full-service accounting firm in order to change from our existing. We feel that Netsuite knowledge is not necessary but a plus. E

We have a different problem with the Email button. Many times, our customer will log-in to their account and view the sales order. If they want to send us an email they click on this button thinking that is how to communicate with us. Often they do this multiple times and get irritated that it is not "working". I think…

Evan, Is there an enhancement request in for this? We also have the need for this feature. We run into this need probably weekly. Splitting between 2 invoices only works if there are multiple items.

My problem using only email is that Netsuite only looks at the domain name for most email addresses. Then when someone orders with an "@charter.net" dupe detection shows me evryone else with a charter email. (I know with many of the more popular domains it doesn't work that way). That means many extra duplicates to wade…

Stephan, Yes, I know where and how to set/check criteria. That is why I am so confused. Prior to V.11. We used; Name & EMail Address. V.11's change in anonymous customers started numbering the customer name. This caused the dupe detection not to catch duplicate names (i.e. instead of 2 John Does, we would have a John Doe &…

Wow. I didn't actually expect a usable answer. I never saw that function before Thank you

This may be a regulatory compliance issue. Mass email must provide an "unsubscribe" facility under federal law. There is a school of thought that the best way to ensure that what you provide qualifies as an unsubscribe facility is to label it with the specific word "unsubscribe". I'm sure that is the reasoning. But, I…

Could someone post how this was done? I cannot comprehend why a simple sales by item report with show zeros checked doesn't do this.