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Hi Ray, We were not able to make it work either. But since there is still little documentation about this feature, we decided to help. We will figure out later if we are doing the setting wrong or if the function is not totally finalized. When it works, it will be so useful!
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Thank you Alex, I tried your advice but it did change anything...It actually looks like the NS application is forcing a minimum height for category cells.
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Alex, thank you for taking the time to look at it. If you have any idea about this issue, it would be so helpful! This is how i defined the category lits template: <td align="left"><table border="0" cellspacing="0" cellpadding="0" align="left"> <tr> <td><IMG SRC="/images/store/templates/common/spacer.gif" width="128"…
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Alex, you made it work! Thanks 1000 times!!!
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I have found and read the message about removing this height=85 by DJ from Netsuite. I have tried this solution and it does not work. DJ could you confirm if it really works or if this is a bug that we should report? At this point the issue is quite blocking for us so we would like to figure out if we are doing anything…
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Thanks a lot Rex, I actually found an issue in my css... However your advice is really interesting!
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In our case, the problem is not solved at all yet, we still have : <table> instead of <table> Besides, i have just observed what seems to be a worse issue: 1. I create a web site tag and enter its default 2. I set up different substitutes for this tag in each tab of my site until now, all works well (except for the strange…
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Thank you very much Daren, this was very useful indeed!
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Thank you Ken, I have filed cases 444155 and 428942
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We also reported this issue to NS a few months ago...no reaction. In our case, we make sure to use the same exchange rate in the PO and in the Bill (the rate used for the item receipt is the same as the PO), then the account Inv Rec but not billed is correct. If the COGS is not right, the FX adjustment is automatically…
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Baruch, I just posted in another thread, but i think that this one is most appropriate: we are using the "per customer basis" for payment. - prepayment: credit card - cash on delivery (very common payment method in Japan): terms But we encounter the following issue: If an online customer shops once using the "terms"…
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We used to accept only "terms" payment method in our webstore; recently we have switched to the "per customer basis" payment method to give the option to our customers to also pay by cc. New customers are given the choice between cc and terms, no problem. But we are experiencing a problem with returning customers; if they…
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Thank you DJ. So what you mean is that presently Multi-language website function is not working when using custom or beta Item/Category templates. Any idea when this bug will be fixed and released?
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We are also trying to have our customers register by entering their First name and Last name into two different fields. For the moment, our Web Site Registration Form only prompts for one field "name". Has anyone found a way?
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Thank you ajimb, this was very simple indeed and worked.
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Thank you so much for all these details d.j. We have been trying to run different webstores also, but not very successfully. The external catalogue can be a solution, but I think that the performance is quite poor. And Netsuite webshop functionalities are so powerful, it would be a pity to not use them. You are proposing…
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Thank you very much d.j., the workaround works. We can now create categories and tabs.
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This would definitely help us a lot! In our case, lead times are very long (75 days), therefore we often have several shipments on the way for one same item, each shipment is due to be received at different times. Therefore when our customers ask us when one particular item will become available, it is very difficult for…
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Just an additional comment about the error message when our online customers use coupon codes: this issue seems to have been solved. Thank you.
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We have the coupon function in our NS account. However, since we were upgraded to version 11, the function is not working at all. When our online customers place an order and use a coupon code, the get the following message: "While you were checking out, the operator of this business changed the price or availability of…
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Thank you Ryan. However, I have waited for an entire week and still no update...We have over one year history for most of our items, but none of them show these calculated figures.
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Andy, just a few tips that you may want to try: - on email templates, i was more successful when uploading the images in the Website Hosting Files folder root and using the following link format "https://system.netsuite.com/c.437174/images/QA_logo_bk.gif" - try to re-upload the picture overwriting the existing file - wait…
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I am very interested in this question; we are experiencing exactly the same issue.