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I agree... we take Paypal and have the same problem. Bob

Has anyone come up with another solution or a workaround. Many of our customers need pricing based on cost plus a markup (different customers would also have different cost plus markups). Normally we our markup would vary from category to category. Discounting off of list price doesn't work for most of our customers...

We have a different problem with authorize/capture. Consider this example: We authorize a customers credit card for $1,000. We ship half of the order and capture $500. Now when we ship the second half of the order NetSuite does not charge the original authorization and instead charges the customer a new $500 charge. This…

We would like this feature as well. For as good as we find NS, this inability is a major drawback for any company using Matrix Items... It would be helpful if someone at NS would give us an idea of the planned impementation of this feature.

We came from Volusion and liked the shopping cart very much. We switched because the back end was virtually non existent, but was not a bad system/shopping cart...

I would certainly vote for this enhancement as well as shipping options that are based on Continental U.S and Canada. We ship free within the Continental U.S. and charge for shipping if product is going to Alaska and Hawaii. Unfortunately, the way shipping is currently set up within NetSuite Alaska and Hawaii customers can…

I couldn't agree more on the following two items... the ability to import matrix items and the ability to use the "SAVE AS" feature to easily duplicate any matrix item. Also it would be nice if there were intelligent (or nested) drop downs. If an option only comes in two sizes then only those two sizes should appear as…

We were also told this was available during the sales process. The only thing we were told was it would have to use the same shopping cart. We would love to have this as part of NetSuite as well and would allow us to driver more products/business/users through NS. Bob

Hello, I'm hoping that someone can help me with gift certificates. I have created a gift certificate and displayed it on our web site, however when someone orders a gift certificate all they receive is an order confirmation. I have no idea how the customer would go about redeeming the gift certificate or why when they…

Thank you. Someone did and I was able to get see the email that was sent to the customer and person they were giving the gift certificate to. It had the Gift Certificate number. I'm working on modifying the email that goes out so they will receive something that could be printed out and given as a gift in an envelope (some…

We would love to have this as part of NetSuite and would allow us to expand our business with NS...

I was afraid it would not be very good - similar to the google adwords integration which which seems to be no better than entering manually. Does anyone have any more experience with the Ebay integration? We were supposed to have a live demo an hour ago, but no one called. When we called we found out our sales rep left the…

If someone knows how to do this it would help us as well. We ship Free UPS ground on orders over $75 and Free UPS 3 Day for orders over $100, but only in the continental US. We have not been able to figure out how to restrict this from AK and HI so we have to call customers from these states who choose the Free Shipping…

Very slow for us, but it has been that way for us for 3-4 days. I just hope my customers don't wait that long on the web. Sometimes 10 second response times...

We are researching EDI as well and I'd like to hear if anyone else is using EDI. Any ideas on how to implement or a business partner who could help?