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Please see thread below - I spent many hours on this with Paypal. In a nutshell, WPP is not compatible with Netsuite. Nicks suggestions in the thread below saved me much frustration. We now have payflow pro with paypal as the processing bank. Excellent rate.…

If you are using only website payments pro, how did you get it to work? Any assistance will be very much appreciated. I set up a Website Payments Pro account with Paypal. According to Paypal this solution will replace nova and payflow pro. Website Payments Pro acts as the processor and gateway. Others here say they have…

Nick - THANK YOU sooooo much. My setup with Payflow Pro as the gateway and Paypal as the processing bank is finally working. For those interested, fee for the total package is $30 a month, processing rates are 2.2% + .30 on all transactions (qual and non qual, amex, etc.). No setup fees. The package isn't advertised…

Just spent lots of time on the phone with Website Payments Pro and verisign (payflow pro) tech support. They said Website Payment Pro is not compatible with Netsuite. They weren't sure why Netsuite hasn't activated WPP. It is true WPP will act as the processor and gateway, but until Netsuite sets it up to be compatible it…

I submitted a case 669890 yesterday regarding this issue, and received this reply Defect 137927 - Create New Inventory Item received an error message: There is already an item with that name change the name and resubmit

I work with large databases from a few distributors including Tech Data. Depends on the distributor and what information they are able to provide - but I usually update via an XML import. I'd be interested to see if anyone else has another way to deal these situations.

When importing bank of america .qif file my transactions are duplicated in netsuite. Sometimes they don't appear until I hit the refresh button. I don't know how to remove the extra bank statement items - any suggestions? Is someone working on this issue?

Is there any update on this? My meta tags are still showing up as text on the top left corner of the page. Please see example: http://www.greatcables.com/SCSI3M-IDC50M Thanks

Last week I implemented descriptive URL's on my site. Before I made the change, I wrote down 20 major keywords and our current rankings. I checked those keywords today - and we are no where to be found!!!! I searched all the way to page 10 - no listings - we used to be on page one! We are still listed in google - so at…

Jessie Farrago and jaime Thanks for the input. I wish netsuite put more emphasis into SEO and other ecommerce functions. I am thinking I made a huge mistake by switching to the descriptive URL's. I have not uploaded a sitemap into NS. Where should that go? Right now, most of the keywords are reverting back to the old URL…

Thanks Phillip This bug was first reported in September. Isn't an S2 supposed to be 60 days for a fix? Thanks Jenni

I really need this to work right too. Sorting the bill stub by amount doesn't work for the vendor trying to apply the check. Some of our bill stubs are 2 or 3 pages - takes them forever to apply a check. Credits need to appear properly. This stuff doesn't seem like it should be too difficult for Netsuite to…

When I try and print the 941 report in Firefox, I get the "an unexpected error has occured" message. When I print the 941 report from Safari, the form is blank. Any ideas how to get it to print correctly? Thanks Jenni

Here is the update, the 941 report will not run on a mac in firefox or safari, but will run on a PC in internet explorer.

I find it concerning that nobody from Netsuite told us payroll is or will be going away. This is another example of the lack of communication between Netsuite and the customers. Is basic payroll going away for sure? If so when?

PLEASE don't take basic payroll away - for all of the very valid reasons Ray stated above. I have no need for a payroll service. Now that the payroll issues have been fixed, basic payroll works perfectly fine.

Hi Ken Thanks for your reply. I want to create a custom report, which fields contain the amount charged for shipping and the amount charged for sales tax on an invoice? Thanks Jenni

I need an answer to this too. I am being audited for sales and use tax and the reports in Netsuite are not accurate. I have been unable to create a report that has the info I need on it I need. Does anyone have a solution?

Hi Ken Please ignore my last question - I think I figured out how to get the info I need. Thanks Jenni

We handle this 2 ways - not sure, maybe somebody else has a better idea. The customers UPS account can be added as a shipping item, so it is a drop down box option when entering an order within netsuite. IE UPS GROUND ACT XXXXXX This worked, until we had too many and the list got long and confusing. Also with this method…

Thank you so much for checking your site. It's gone. Multiple calls and emails from customers, and I checked the site on different computers. I have no idea. Guess I'll log a case and wait for an answer.

I am having the same problem when I click "save" I get "There is already an item with that name" even though there is not an active or inactive item with that name. Help!

I receive the following misspelled message Sheduled Maintenance Period Sheduled maintenance is currently being performed on the system. Your account will be available at 12:01 AM PDT. Thank you for your patience. Thank you for using NetSuite.

I have been trying to recreate the loop problem and so far I have not been able to recreate it. I can tell you that to fix the problem, I closed my browser and reopened it. I am sorry - I should have left it on my screen so you could see it. If it happens again I will keep the browser open. Thanks for the attention to this…

I've have been receiving calls too, like "is your site broken" So today, I tried to place a customer's order online, while he was on the phone with me. At checkout, I got stuck in a loop. Items added to cart. Click proceed to check out. Checkout page says cart is empty. Click continue shopping, add items to cart again.…

I have to agree with Edwin. This does not seem like a UPS issue. PLEASE figure out ASAP what is causing this problem as every day it is costing us $$$$$$$.

I have been having this "slowness" problem for over a week. I was told last week the problem was with the UPS server..... Daily customers call to say the "site is broken". Time outs occur when adding items to cart through the order confirmation page. All of this means lost revenue.

Hi Ken The real time UPS shipping rate calculator is turned on. The speed issue seems very sporatic but I believe there is a definte issue based on the phone calls I am receiving and web orders are way down. Thanks Jenni

We are still having problems too - based on the calls we are receiving the problem has to do with the shipping address portion of the website. The next page throws an error or times out. Web sales for yesterday and today are down dramatically. Is there an update on this issue?

We were having problems too - please see this thread. It appears as the problems were related to UPS and having the shipping estimator turned on. https://usergroup.netsuite.com/users/showthread.php?t=3627&page=7