3942675 Green Ribbon

Ok, thanks for the response! This helps to explain what's happening.

I didn't set the amount to anything. Should I? Thanks, Anne

What I can't figure out is how to get this to work for creating purchase orders. I set a tiny limit for the Purchase Limit, but a purchase order for more money still comes up as having been automatically approved. Or does this approval process only apply to Purchase Requests and not Purchase Orders? Thanks, Anne

Yes, employee B is the supervisor of employee A. I think I will file a case, can't find anything else in the on-help which explains how to get this to work. Thanks.

Oh, ok. I see that the 2009 periods are not availabled on the "Posting Period" droplist, but I can enter a 2009 date. So I assume this would not affect the 2009 Accounts Payable account. That explains it. Thanks!

Hi, I ran into the same problem with the total for a formula field and submitted case 113678 which is supposed to be fixed in Q2 2008. Anne

Ok, thanks. This helps a lot.

Hi - We just installed the drag-and-drop bundle. I created a folder for Sales Orders. However, I can't get the drop zone to appear on an existing or new Sales Orders. I have the feature enabled in my preferences. I have tried different browsers and have done a collapse all on the sales order record. What have I missed?…

Ok, that did it! I needed to enable Files on our invoice forms. Thanks so much!

The Case# is 934450. The net result is that the problem was already reported and fixed over the weekend. Everything is working fine for us today.

Hi, This is case 770315. I spoke with NS tech support and they told me the error is occurring because I am using the same COGS account for the edited item. They created defect 152060, as you should be able to change the item type without having to change this account. Anne

You can try customizing the check layout in Setup > customization > Transaction PDF layouts. We were just upgraded to v2007 this weekend and I am having problems printing checks too. Our layout is 3 checks on an 8.5 x 11 page. If I adjust the vertical/horizontal offsets, the alignment for the third check is off a little…

June, Thanks, but when I create a search either for Invoice or Sales Orders transactions, I do not see the Unit Price field anywhere in the Customization Results tab area. Thanks, Anne

Ok, I can display the 'Item Rate' field, but that is still only displaying with two decimal digits. Anne

No, I see the wrong % Variance on the screen (and then fix the formula in Excel). For example, a line on a comparative balance sheet might look as follows: 1700 Depreciation ($13,000) ($10,000) 30% Where the -13,000 is the value for July 31, 2009 and the -10,000 is the value for July 31, 2008. The variance should be -30%.…

Never mind. As quickly as this problem appeared, it went away on its own! I tried again about 15 minutes later and everything is fine now. Didn't change a thing. Very strange. Anne

Ok, I was able to fix this problem by turning off the Norton Phishing Filter. Anne

Hi, One of our users frequently gets kicked out of NS with the message that another user is logged in with the same username/password. This occurs when they are using the Global Search feature. Since the user has changed their password, I was wondering if this is a symtom of the same timeout problem? Thanks, Anne

We found a solution to this problem. The user who had this problem just got a new PC running Windows Vista and everything is fine now. I was unable to reproduce the problems myself and I am also running Windows Vista. Sounds like a Windows XP/IE problem. I closed the case that I opened on this one. Anne

We are still having the same problem. When trying to print multiple invoices, one of our users gets an error indicating that they are logged in as another user. They have to then print the invoices one at a time. I have filed case 627586. Anne

Thanks, Mimi. Invoices print fine now after I switched from Verdana to Helvetica (although I noticed that NS has fixed this problem).

Hi, This problem seems to have returned. NS hangs when trying to print multiple invoices to a PDF file. Is this related to the Verdana font? Thanks, Anne

Since no one responded to this question, I assume it cannot be done without changing the supervisor for those employees who can create purchase requests.

Hi, Thanks Olivier! When I set the Type filter to 'Inventory Item', I am able to directly edit the list. Anne :)

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