3942808 Newbie

You can run the AR Aging Detail Report by period by changing a reporting preference. Go to Home -> Set Preferences -> Reporting tab. Set the "Report By Period" option to "All Reports." However, running the AR Aging Detail report by a period will include invoices AND payments that were made up to and including the period.

The multiply option will be available after the next release targeted for late september/early october.

If you set the preference to System Generated, any new orders in the system will get a 9 character authentication code. Any orders that were created while the preference was set to Enter On Order on which you didn't enter an auth code will have a 50 character code. So before you switch back to system generated, be sure…

Is it possible that someone accidentally set the Gift Certificate Auth Code Generation preference to either Enter On Order or Add On Item and then set it back to System Generated? When the preference is set to Enter On Order or Add On Item, Netsuite generates a 50 character code if you do not enter one on the sales order.…

I'm glad you were happy to see the gift certificates feature. The information you are looking for can be found using the new saved search type "Gift Certificates." In addition, if you drill into the gift certificate record, you can find all transactions related to the gift certificate.

The issue is fixed in 2007.1.

Which date field are you changing? The Age As Of field?

This may be related to a bug in the Gross Profit feature, which will be released next week. Turning off the feature til then may get you back up and running.

Another option is to edit the estimates to not use the Last Purchase Price cost estimate type.

The 2nd gift certificate record that is created on fulfillments can be ignored. It has no value and can't be used. The development team has been made aware of this problem and is working on a solution. The existing extra gift certificates will be removed within the next 2 weeks.

Are you trying to sell 2,5, or 10 gift cards at the same time? Or trying to create Gift Certificate items? There is a difference.

If you want to issue gift cards, they need to be purchased with an Invoice or Cash Sale. To do so, you create a gift certificate item. Then you add the gift certificate item to the Invoice or Cash Sale. On the transaction, you enter in the recipient name, recipient email, the sender name, and a message. You can also set…

Crystal, We are working on the issue. In the meantime you have two options available to you. One is to go to Setup > Accounting > Set Up Accounting > Reporting subtab and check the "Cash Basis Reporting" checkbox. Another option is to find a windows machine and use Internet Explorer. I hope that helps. Thanks, Brian

First, recognize the gift certificate income. This can be done from the Gift Certificate record page. Second, create a Journal Entry to move the money from the gift certificate income account to the accounts receivable account for the customer. Now the Journal Entry can be used as a payment to the customer's invoice on…

You should be able to just refund/credit the cash sale/invoice on which the gift certificate was purchased. The gift certificate instance will remain, but it’s value will be 0. Hope that helps.