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  • Hi there… I’m posting this just in case some one runs into this issue…. As we all know things like this are most always caused by some seemingly small insignificant thing... After tearing our hair out it turns out that after installing and uninstalling all of the drivers during our debug sessions, some files get left…
  • Hi there... Thanks all for your replies. I did manage to find more posts on this subject yesterday. Inventory items may not be practical for us, having to add labour items with an IA would be a constant; although the back order report would show exactly how many units to IA, theoretically there should be zero labour units…
  • hi there... Thank you all again for all the great discussion! My preferences was to do this with non-inventory items; as this would be more 'transparent' then having to do IA's to add labour units to inventory. But we seem to have confirmed that this doesn't work with kits.... So I point the question back to Netsuite...…
  • Hi All… Firstly thank you so much for all the great help and replies! I did set up accounting periods, and like many things in Netsuite, NOW I see how easily it was to close them… yet If you had stopped me on the street to ask me how to do it I wouldn’t of had any idea!! I’m always amazed at how one or two little check…
  • Hi Cecelia Great idea... this will help.... I knew someone out there would have a great tip like this!! I should have searched before posting but wasn't quite sure what to search for! sounds like you have run into the same issues. Thanks for taking the time to push this for all of us!! I did vote for it too! Gerry
  • Alright…. Talk about multiple levels of indirection…. This was bugging me, mostly because it was only happening to one person, and because it was a permission violation. I gave the sales person the work around to ‘duplicate’ the opportunities he gave me a list of opportunities numbers to delete for him… god bless the sales…
  • Hi there... Closed? since we only use a very small portion of the accounting module, I'm not sure that I can completely answer that, it was in a previous accounting period (FY2007), but I was able to edit documents later in the year during the same period. I can edit with my admin profile, but not with a sales profile. I…
  • Lindy2 & Krish0nan Thank you for your replies... lead? hmmm... that sounds interesting! I will look at this, it may be the 'tip' I was looking for. And yes..I agree it's hard to tell what people can see and not see. There are different ways to get at the data. For example, I can mask the costs of materials by taking that…
  • I know what you mean! It never ceases to amaze me how one part of Netsuite absolutely blows you away by how brilliant it is, yet another part of the system is so badly executed, you wonder how it could have been created by the same company! All and all it’s a great system we are a software company, as much as I hate to…
  • Yes.... We have seen the same thing here... very annoying! FireFox V 3.5.8 Gerry
  • Hi there... I just ran a little test and it seems to look right, new sales people do not show up in the past... I will expand my test.... thank you for the tip! Gerry
  • Fantastic… exactly what I was looking for! that worked perfectly! Not sure how I missed that in the documentation, knowing what to look for can be a challenge at times... The other thing I had tried was to leave the * character in the search and then filter on that in excel as it seems to be applied to the first line of…
  • This sounds great.. you have my vote... this section gets messy very quickly a concept of folders would be nice too so you can have report filed by "type" i.e. "sales reports" "inventory reports" etc... Gerry
  • Hi Evan….. Specific Recipients = my internal staff's email addresses Recipients from Results = blank Is there some where else I should look? it's one of those things where I'm not quite sure where to start! Thanks, always appreciate your valuable time! Gerry
  • Hi there... Update: Defect #207819 has been logged with support. It seems to be related to the tax codes on the shipping tab. Workaround: toggle the tax code in the shipping tab after changing the address. I will post an update when this is resolved Gerry
  • Wow; not sure I would have ever made that connection! I have looked at all of my tax codes they are exactly the same as they have been for 6 1/2 years! what exactly should I be looking for? All of this was working before the update, these are the worst kind of problems! Gerry
  • Hi Evan Thanks for your response, I have done that, Case #1246517 It's strange, if I pick a document type like 'estimates' or 'purchase orders", then the page selector appears, if I set it to 'All' it disappears! I have been digging a little and there are a few things that seem to be broken with regards to system generated…
  • Hi there... We have Case #687626 for the same thing, we called it in earlier this week. I did a bit of a work around by creating a form that pulls the vendor name directly from the item record... unfortunately it only seems to work when you create a PO from scratch..?? I was not able to spend a whole lot of time on it...…