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  • Hi. Yes, the forecast is also including opportunities that are expected to close this month along with, I think, their weighted percentages. All I want is a forecast of next months sales based on existing sales orders. thanks, jasen
  • But then our employees have to know and understand the entire query building interface. I dont think that's reasonable. I'm really in awe that there is no easier way to search on custom fields then having to build saved searched and forcing our employees to go in and edit the filter every time. crazy. but thanks for your…
  • Hi again, We tried the above and no luck. On initial save, that value randomly returns a null field, and then on an edit->resave it always returns the proper value. Anyone from Netsuite paying attention here? -jasen
  • Something else I have noticed that I *may* be wrong on. When you are submitting a piece of javascript, Netsuite looks like it does an initial parsing of it to look for syntax errors. I got this error a couple times, would fix a syntax error, reupload and things would be fine. just a thought..
  • Hi Mark, yes, I am not suggesting the saved search issue is repeatable, but there is definitely an issue. The other day it was working fine, then yesterday the results of the query naturally changed, and what was being returned in Netsuite and what is being returned from the Netsuite script are 2 different things. That's…
  • thanks! I will try. seems odd that it works sometims and is null at other times though. thanks again.
  • Deploy your on-demand script as an Unscheduled script. Then click over to Deployments, and Edit is. You can then click 'Save and Execute' from the save button. Kind of inconvenient, but it's the best I know :-) take care, Jasen
  • Hi, The code posted is server suitescript. It is executed on the save of a new sales order. 9 times out of 10, the quantityremaining is coming back null. This is a serious problem for us and causing me to lose a lot of hair. Latest version of the code looks like this (I've simplified it): var itemCount =…
  • We also use an outsourced firm. If you are interested in getting, I will forward their information to you. take care, jaesn
  • the custentityvsiteid is the only field that is populated across all our customers, so it is the only one we really search and need. I will say that when we do a search that should return multiple records, about 30% of them come back without the field. It isn't random either, i.e. it is always the same records that come…
  • Hi Svilen, Done. Case #780703 Thanks!
  • Update, any help from ANYONE would be greatly appreciated: We absolutely HAVE to be able to update the customer record via Netsuite services API. However, many of the existing records to not have an associated salesrep, which is somehow based on our workflow an requirement. So when the API goes to update a customer record,…
  • Hi, Sorry for the late delay. I can not post the raw SOAP at this time, but I am not setting the sales team list in the record. I could not find any example code on setting these attributes. Anyone have any examples. take care, jasen
  • We did a mass update of the records so we're basically good, but it would be nice to know how to do this. No urgency anymore.
  • Hi there, That additional query parameter does seem to work. Thanks for the tip! It's a life saver. take care, jasen
  • Hi again, I wanted to expound on your first post because I didn't understand it correctly, but then re-read it and tried what you suggested. Here's the steps to get it to work: 1) Load a web browser, and simply navigate to http://system.netsuite.com which automatically brings you to…
  • Hi, We are experiencing the exact same error. It seems the login works ok once, then just stops working from that point forward for a period of time. Though that is just a weak-observation at this point. I was on the phone with a Netsuite support person for 3 hours yesterday and they could get it to work perfectly from…
  • It appears that constructing the CookieContainer with a capacity of 2 in C# does NOT set the initial limit (as most arrays/container constructors in .NET do). It sets the maximum capacity to 2. My guess is that something changed in the netsuite services in the latest release that is actually creating more than 2 cookies…
  • Hi, We have had the same issue.. we use web services to create a lead, but it is 2 calls: create the lead, then create the associated contact. This has worked fine for over a year, then with the upgrade we noticed the contacts we not going in. We had to modify the code to re-log the webservice user back in after the first…
  • Does anyone know how to represent the sales order status in server SuiteScript? I posted this in another message about a week ago but haven't heard from anyone. thanks, jasen
  • Hi, Sorry I didn't get back earlier.. (buried in my Netsuite implementation :-) Anyway, that last suggestion did work, and I just wanted to say thanks! take care, Jasen
  • Hi Marcello, Thanks for the quick reply. Here's our sample test code after creating a company (that was just successfully created): // create a contact record Contact contact = new Contact(); contact.comments = "comments"; contact.company = (RecordRef)response.baseRef; contact.email = "jasen@hotmail.com"; contact.firstName…
  • Hi, Jasen with Velaro here again. Our integration with Netsuite is actually going to be quite "deep" and specific. We should be going live with it in about a month or so in beta-form, so anyone interested, please contact me and I will get you in touch with the right person here to get on a list. We are basing our…
  • Hi again, Velaro also already provides this level of simple integration (and has for years). We essentially pick up the visitor's e-mail address and create a dynamic button in the agent's chat interface which launches Netsuite's search screen. Its quick, its dirty, but it gets the job done. The new integration we are…
  • Hi, I am actually a representative from Velaro. We are considering Netsuite integration in the very short term but would be interested in knowing the potential demand. Our thoughts are this: 1) Allow the sales agent to store the chat as an activity within a Netsuite record. 2) Allow administrators to FORCE the above…
  • Hi, Velaro's live help solution has a very deep integration (at the API web services level). As an employee at Velaro I can tell you we let you automatically and manually search for records directly from within the chat, then select or create new leads, cases using data collected from the chat as well. Finally, the system…
  • Hi all, <disclaimer>I am affiliated with a long time Liveperson competitor - Velaro</disclaimer> We are actively working to integrate Netsuite with our service right now, and since our company uses Netsuite for pretty much everything internally, we are going to be eating our own dog food here :-) It is going to be fairly…