megaphone
SuiteWorld 2026 registration is now open—save $300 Register now
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Stay in the know of how NetSuite can help grow your business with our guides, webinars, and events. Subscribe Here
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
What if your ERP could help surface the next step before you go looking for it? Watch here to learn more!

My Stuff
Default Avatar
See All the Unlockable Badges See All the Unlockable Badges
Review our AI Community Guidelines before posting AI-generated or AI-assisted content. Verify accuracy and include the appropriate AI disclaimer.

3944287 Newbie

Comments

  • We have this same issue. You ned to create a non-inventory part for sale. This should probably impact your "sales" account. You can name the part, and use the description to write detail about the item for which they're receiving a credit. If you need a more robust way to report on the items, you may want to start a case…
    in Credit customer but not update inventory? Comment by 3944287 Jul 7, 2007 12:47AM
  • Edit: Enhancement request: Options for hold music. Press 1 for Jazz, 2 for Death Metal, 3 for New Age, 4 for Dixieland (which is actually the devil's music by the way) and so on. I'm getting really tired of Kenny G. FYI: I started an enhancement for this! If you ever get through to support, add yourself to that…
    in Silver Phone Support Comment by 3944287 Mar 28, 2008 12:29AM
  • Hi Don, Our reports are also timing out - even standard reports with short time periods. I started an issue with support and their response was "works as designed". Consequently, it's nearly impossible to pay sales tax right now. I am still awaiting a reply from our account rep. I feel your pain.
    in Sales by Item Summary Report Time Out Failure Comment by 3944287 Aug 22, 2007 7:23PM
  • This isn't really on point to Trueship, but I hope it's helpful to you anyway. When I first started researching my NS shipping options, I needed a solution for our 3PL needs. [We use a third party logistics provider to fulfill our orders, and NS doesn't support that.] Oz really helped us out, and their new OzLink ordering…
    in Trueship vs. OzLINK Shipping Comment by 3944287 Dec 19, 2007 7:59PM
  • We integrated with OZLink over a year ago, and couldn't be happier. The people are WONDERFUL to work with. They are responsive, understanding, and solutions-oriented. As a small company, we are very careful about who we work with, and OZ Development was a great decision. Unlike some NS support reps, they understand our…
    in OzLINK Integration Comment by 3944287 Oct 3, 2007 7:45PM
  • The address data in order is not parsed. You will need to use the address data in the customer record - that's the only data that's parsed. The enhancement # is 111136. Without parsed address data on the order level, it's very difficult to export this info to a 3rd party fulfillment center, or ordering system. Call to get…
    in Exporting address to CSV - carriage returns Comment by 3944287 Jul 7, 2007 12:42AM