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This has been resolved and we are back online...

Hi Mike, Just my thoughts on this. There are two things to check: 1. Advanced Taxes = F (Setup> Company> Enable Features> Accounting> Advanced Taxes). If this feature is disabled, the tax code that will control or default on your purchase transactions will be the "Tax Code" set up in your item record. Just view your item…

Using the Make Copy button will copy entirely all the information on the sales order. If the invoice was created from a sales order, even the value in the "Create from" field will be copied. Also, the new invoice will be part of the sales process meaning, if you look on sales order> history> fulfillments and invoices, you…

Let's use Vendor A and Vendor B --- Vendor A has been billed but we want to assign the payable and pay Vendor B. If deleting the current open bill for A is not an option, I would suggest creating a Journal Entry to reverse the payable to Vendor A by debiting Accounts Payable and setting up the same for Vendor B by…

If you don't track inventory stock and its subsidiary ledger and only after with the customer AR and AP balances, I would suggest that you import transactions as Journals if this would be easier for you to do. But the best suggestion would be to import them as sales transactions so it would post to corresponding GL…

If you are having some issues matching your Aging balance to General Ledger / Balance Sheet, here's are just a few things that you can do or check: 1. Set Reporting Preference to "Never" so all transactions in the reports will be reflected based off their transaction dates. There are instances that transaction dates do not…

This is not yet available. See Enhancement# 96601:Offline entry of time & expenses. You may want to log a case to support so we can attach you to the enhancement request or you can visit your NetSuite Support Center and there's a page where you can vote for Enhancement Requests online.

This issue is being tracked internally thru S1 Defect# 283131 Our engineers are currently working to resolve this issue. Our Engineers are already working on this. We have identified the root cause and the fix is currently being reviewed and certified. We apologize for this inconvenience

NetSuite's native US tax engine cannot define a default tax code per item. Alternate Solutions you can consider are: 1) Create a tax code/group for the 4.75% tax on clothing items(may vary depending on zip code) and manually select this on transactions as necessary; (if they have a developer, they can create a script for…

where do you input the name of the vendor for a specific credit charge?

The issue that was fixed last night (11:30 PM PST) affected OneWorld customers. Users were unable to process sales transactions due to this UI error: ----- An unexpected SuiteScript error has occurred ------ If you are receiving a different message in UI, you may want to contact or log a case to NS Support so we can…

It looks like you are already using the "Use Credit Card" functionality in Netsuite to pay your Credit Card companies for any charges made. You may use the Use Credit Card function to record all your expense per line item but the vendor filed would be the Credit Card Company to which you owe those charges. When you pay the…

The role needs the permission to 'currency' Under Manage Roles> Permissions tab > Lists subtab. -make the level of Currency greater than view. (Edit, Full).

@slarsen: the problem is different from our issue last night. We have your case in support and someone will be contacting you shortly. @karimko: can you please log an online case to support with the details so we can check on your issue further?

This has been fixed as of 11:30PM PST

All, We have an S1(Blocking) defect filed for this Suitescript error when creating / editing sales transactions (e.g. estimates, sales orders, invoices). Please refer to Defect# 179044 If you happen to encounter this, please log a case to support so we can attach your case to the defect. Our QA and Development Teams are…

Hello Tim, There's no way in the UI that we can prevent users from changing the price levels. There are various enhancement requests logged in the system putting restriction against this field. To give you a few of the: Enhancement# 43422: Please provide a permission that restricts being able to view all Price Levels based…

Mat is correct, the price level can only be set on customer record to default on sales transactions. You may want to explore the possibility of doing this using scripts. This is currently logged as Enhancement Request# 41191

There's an Enhancement Request log for this> ER# 178052: Netsuite Australia: To adopt Standard Business Reporting starting July 1, 2010 Our Product Management team periodically reviews Enhancement Requests and perhaps this will be available in a future release. I would suggest that you log a case to support and ask them to…

there's an enhancement request currently tracking this in the system Enhancement 95085

It doesn't have any impact on other functionalities within the application. It is important that you know the functionality and what it can provide to better assess its impact on you. The Multi-Language feature allows you to: ---enter item names and descriptions in multiple languages for printed forms. ---allow users to…

Expense items are being set up as expense categories (Setup> Accounting> Expense Categories) where you can map this to a GL account.

The International Edition of NetSuite is being used by companies whose businesses are outside USA / Canada / UK and Australia. These countries have distinct NetSuite Edition compatible with the Tax Rules on those countries. Example: US Edition - use Sales Taxes Canada - PST/GST/HST UK - VAT Australia - PST/GST Angela is…

The following permissions should give your account access to the VAT Return Reports: a. Permissions Tab > Reports Sub tab -- Tax -- Level is View b. Permissions Tab > Setup Sub tab -- Manage Tax Reporting Periods -- Level is Full c. Permissions Tab > Setup Sub tab -- Setup Company -- Level is Full d. Permissions Tab >…

Greetings from NetSuite Customer Support, My name is Ferdie Esplana and I manage our operations here in Customer Support. We are not aware of any maintenance that had happened today nor any notification from our Operations Team of any unscheduled downtime. I would highly suggest that you log a case to support so a…

Hello Friends, I wanted to show the item price excluding and including VAT. Can this setting be based on subsidiary. I mean one subsidiary showing with TAX and one without on the same domain. Is there a configuration (i am sure there must be) which i am not able to find in the help pages. Pl. help me , Thanks, Abhi Hello…

I just want to summarize the options available to you to ensure that your company can efficiently monitor overdue invoices or those that are falling due: A. Option One: Create a Customized Open Invoice Report filtered for No. of Days Overdue greater than 30 (you can change the days depending on your company's practice).…

Hello Vicki, I tried to customize the Sales by Item Detail Report and I was able to get the total sales per item class: -Go to Reports>Sales>Sales by Item>Customize Detail. -On the Edit columns section, expand the Item Type Folder>Class Sub folder, then Select Name. -Drag the Class: Name Column to the left most part of the…

The best report to use would be Inventory Activity Detail if you want to show the running quantity balance of each item: 1. Customize the Inventory Activity Detail Report 2. On the Report Builder screen under the Report Preview pane, check the Add Running Balance Column box. This column will be added to the right of the…