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3944899 Newbie

Comments

  • Hi, Yes we do have the advanced job tracking module. We got around the problem by creating an asp.net website that we linked to from netsuite that used web services to populate a web page that could then be printed for the hard copy job sheet.
  • Actually i just got a more meaningful error if that helps. java.sql.BatchUpdateException: failed batchinsert into recordTypeCrossRefs (kBaseRecordType,kRecordType,sFieldname) values ('activity', 'activitytype', 'type') com.netledger.offline.common.NLOfflinePreparedStmt.executeBatch(NLOfflinePreparedStmt.java:99)…
  • Well the issue is that we have a service desk that will have new cases appearing all the time. Some of them will have 10 minute SLA's so i wouldn't like to have to depend on the support engineers having to manually press refresh all the time.
  • Thanks for your reply. got the search working in a manner of speaking but at the moment it's just of a list of all of my custom records. How do i know filter it to only select records that are children of a Customer. CustomerID is stored as a field in the custom record and set as parent. Cheers.
  • Ok I'll remember that from now on. Thanks again.
  • Hi Sion, I have created an assets sub tab on the customer form and the screenshot in my last post is actually from that subtab. What you describe is exactly what i want but i can't seem to make it happen. I've: Created the custom record Edited the listview of that custom record Created a subtab on the customer form What…
  • I have done the same as before but the tab isn't visible. When customising the Case form i can see the custom tab ticked to display, I can see my list inside that custom tab also set to display but when using the cases form the tab doesn't display.
  • PART 2: Thanks for your help so far but I'm stuck once more. I now also need to be able to display the same list as above but on a case form. Any idea's?
  • mmmm The subtab i had been using I had created myself but i just enabled the 'custom' tab and renamed it and everything works as i wanted. Thanks for your help however I'm a bit unsure as to why it worked like this which might make it harder to replicate in the future. Cheers.
  • Thanks for your response. In my custom record I have set the customer field as parent but i'm still only able to get my custom record to display on the customer entity form as a drop down list as shown in image. However what i really want is a list similar to the contacts list on a customer form. Is this possible?