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  • Hi Ken Your Customer Care Case # is 640807. As a follow up to this: This has been happening since we went live a month ago. At first we thought it was down to typos in e-mail addresses or customers claiming they had not received them as a way of not paying! However, as our accounts department became swamped with queries…
    in Sending e-mails via NetSuite Comment by 3945193 Nov 3, 2007 11:53AM
  • Are you running any scripts on the Sales Orders? We are back up and running after three days of loss of service. It was all down to the upgrade knocking out our scripts. Three days later, support pinned it down to us having to type the word NEW in the scripts and we were back up and running! Defect 143096 Hope this helps -…
    in Can not enter a sales order since the upgrade Comment by 3945193 Apr 26, 2008 3:28AM
  • We have recently gone live with NetSuite in the UK. The e-mail issue is now our biggest problem! We are trying to e-mail our invoices via the bulk invoicing process but our customers are saying they do not receive them. We then try to e-mail the invoices individually but again the customers are saying they do not get them.…
    in Bulk merge emails not emailing? Comment by 3945193 Nov 3, 2007 5:33AM