3954567 Newbie

Are you guys happy paying for Riva when you're already paying for Netsuite which should include this functionality? Is there a single person that has the Outlook plugin stable and working reliably? On any version of Windows/Office? Not that I've found! I wonder if they allow polls on this forum...

We have this problem of the plugin disappearing from Outlook 2010, but sometimes it does work. Will try the instructions for 2007 to see if that works... Thanks! I wonder if the Outlook hanging/crashing is to do with logging being enabled in the plugin? I know it creates Gb's and Gb's of logs!

Feels almost pointless asking - has there been any development on this? Yes I know about Riva, but we're paying Netsuite for this functionality. I wonder if Riva is a sister company of NetSuite...

So we're paying and hoping for NS to make their product work? The hope element shouldn't even come into this. Is there not a single positive experience with Outlook 2010?

How about now? 3 years later?

All of our products are non-inventory items if that affects things... The transaction type must have been set up by our support company as I'm not sure if it's set to Cash Sale or Sale Order. Are you able to take a look at our account? Or is there a way I can find out? Thanks for any help!

Have also tried doing a contacts search, then filtering by "Entity type" = supplier, and "Email" = blank. I get no results at all this way.