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  • yes - have done - just wondered if there was a test mode (like verisign test mode account) but I thought not. Now to find a solution to force automated fulfilment!
  • The client I have is anticipated around 1000 agents who will both assist the customer in product selection and arrange for product install which is an engineer install. The potential customer does not know the nearest partner to where they live and hence the need to automate this. If these potential customers can be…
  • Has to be rule driven as my client will distribute web generated leads dependant on post code to its partners. This looks like having to be a code solution to this. In light of the growing use of outsourced sales teams who are not employees this is a big gap in funtionality IMO
  • Yes - this is within the Intellisync Setup as you can choose what you want to sync/import or export
  • This did not work either - cannot see why Got it to work using the following round(nvl({quantityonhand}/nullif({item.custitemcaseno},0),0),0)
  • Perhaps it is caused by division by zero. Try this:[INDENT]CASE {custitemcaseno} WHEN 0 THEN 0 ELSE[COLOR=blue] [FONT=Verdana]{quantity}/{custitemcaseno} END[/COLOR][/FONT] [/INDENT] This did not work either - cannot see why
  • Is it possible to increase the exchange rate display to more than 2 digits - I have exchnage rates up to 8 digits in length but can only display 2 in views and searches? Just found the asnwer on another thread When you run a Transaction search, if you stick the Exchange Rate column in there, it will cut the rate to 2-3…
  • That's what I thought from your initial two formulas but then your combined formula had both using {amount}. What problem do you have with this: case when {type} = 'Credit Memo' then {amount} when {type} = 'Invoice' then -{amount} else null end That worked must have been user typo error - thanks for you help:)
  • Yes, null + anything is always null. Just join them as two cases case when {type} = 'Credit Memo' then {amount} when {type} = 'Invoice' then {amount} else null end or better yet (since null is implied) case when {type} in ('Credit Memo','Invoice') then {amount} end Ths second one is great thanks for that However I cannot…
  • We move the tax ID field to the bottom of all forms on the transaction form set-up, make it inline text field and remove the label (blank). This "hides" it effectively
  • mms16 this cannot be changed - but you can set the custom field to autodefault todays date so your sales guys dont have to populate this manually
  • Custom field for date of installation and them a formula search to calculate today - date of installation - think there is an example similar to this in the Search examples in Netsuite help There is a built in field in NS called "Days Overdue" that can be used for search results etc. I believe this field counts the number…
  • Can you not achieve via Mass Update as you can update the Lead Source this way? I assume that the existing set of customers have a criteria that you can use to filter the proposed update?
  • How many vairants of weight and dimensions do you have? As suggetsed above if these were fairly regular I would look to item options or matrix sub-items. If you are using weight for shipping then you will need to hold weight correclt at item level. If the items are very bespoke then having custom column fields on the quote…
  • Hi there Been running NS for over 4yrs now. Started with Customer as the entity that we did all financial transactions with - even though often it was only a single person who was buying as that is what NS allowed. Hence we had to have two records Customer record "Lastname firstname" and below that a Contact record…
  • I would agree that I woukld approach this be having a custom record associated to the item as parent with the fields for vendor and price etc. Effectively this is what the full netsuite multiple vendors feature is like (although of course not a custom record) I would then source this info onto the sales order and use…
  • Brett, Have you submitted an enhancement request for this as we too having been after this functionality - do you have enhancement number so I can add my vote
  • I got the email and search for the bundle. Does not show under "Public" have to select "Shared" for availability. The help suggests searching for bundle "7811" whereas the email suggests "8375" Found it using "8375" However there is no "Install" button just a "Back" button so no way to install it. Not looking good so far…
  • In the UK Version we cannot set the default unsubscribe/subscribe - Enhancement 68525 (please vote) It seems crazy that i can csv import thousands of records with Unsubscribe set to No, but when I enter one lead manually I have to remember to uncheck both the customer and contact associated with that customer record. I…
  • We are experinecing same problem , but I know some accounts in UK are unaffected. Having no luck getting through to Support
  • Have raised case with support asking for explanation - if anyone gets any info regarding this downtime please can they post here
  • OK - realise this is just that documentation help is a bit behind - in V11 this is now set against the specific tax code setting it as default code via checkbox
  • I have a client who has set-up a secpay account and has his username password and VPN password which he has set-up on Netsuite. When he tries to approve a CC cash sale he has message saying his username and password are invalid - he has confirmed details with secpay but still does not work - at a loss to explain it Any…
  • How do switch the form when it changes from Lead -> Prospect? I imagine you do some scripting here.... since its a manual nightmare to manage? no scripting - this is standard ability to have different versions of form for lead vs propsect vs customer. Dont see what your issue is unless i am missing something.
  • Hey NS'ers, We are trying to tighten done our sales process by creating mandatory fields for Customer Records. The problem is that a lead/prospect/customer record are treated as one entity. Once a Prospect converts to a Customer we basically want to start setting mandatory fields for Accounts Payable/Primary Emails etc..…
  • To cover your butt legally, we put a disclaimer on the Quote "This Quote is subject to the Terms & Conditions listed at www.xyz.com/TC" which is a URL to our website. That way those T&C's get included in the offer to sell under contract theory. It's not your problem if they don't go to the URL to actually look at the…
  • Has an enhancement been raised for this as I have same requirement where our T&C's are 5 pages long. If not I will raise one. Currently have to attach PDF file to every quote that we send out as opposed to being a default attachment.
  • I would suggest using duplicate detection to flag the new imported "lead" as being an existing customer
  • All I need is to include Budget figures in a KPI - cannot seem to do this - is this due to the limitation/enhancement needed?
  • strange - this I thought would be answer - i would raise a call with netsuite support