Agent Tracking/Reporting/Log in OTBI

Surabhi Kumari

Description

Looking for a way to create a report which can provide information on all the agents ran successfully and/or failed on a given day.

Ability in OTBI Agents to manage and keep track of agents which can give information/report about the details of notification triggered each day like to whom all notifications have got triggered and the notification content.

Use Case and Business Need

We have created so many custom OTBI notifications for Learning(Assignment, Reminder, Overdue, Escalation to 1st or 2nd level manager etc.) and used Agents to trigger notifications to their inboxes.

Very often learners comes to us and say they have not received the notification in their inboxes which they were supposed to receive and ask if we can re-send them.

We know we can add ourselves as the recipients while scheduling the agent but here in our case the volume of notifications triggering each day is very high and we can not imagine to add ourselves as recipients considering the number of emails we will receive on daily basis in our inboxes.

It is very much required to be able to monitor/track notifications triggered from OTBI Agents.

More details

Cureently we only have this functionality available for scheduling in BIP Reports but OTBI Agents lack this feature.

Original Idea Number: a7edeca1d9