BI Publisher Error - message39 - how do I fix?

Paul Howard-91740

Summary

BI Publisher Error - message39 - how do I fix?

Content

I have the most up to date version of OPA installed on my machine.  I have also got BI Publisher installed, however the header of the word document looks broken:

 

When I go to load the XML data, I get a particularly unhelpful error message:

 

 

Has anyone come across this before or knows how to fix?  I've uninstalled and re-installed a few times.

 

Thanks!

Paul

Venkat Thota - BIP

hello paul , what is your bip version ? install correct version of template builder , if ms word is 32 bit then install template builder 32 bit, 64 bit them 64 bit template builder.

Violeta F

Hi Paul,

In addition to what Venkat suggested, If you are on 64 bits, then please check if the note from below applies to you:

After Template Builder Install Menu Labels Appear Like menu2007.<command name> (Doc ID 1528797.1)

Note: If any of the replies in this thread were helpful/correct, kindly mark it accordingly as this would help others who can also benefit from it.

Regards,

Violeta

Paul Howard-91740

Hi Venkat,

I'm running BI Publisher version 12.2.1.3.0 for 32 Bit Office. I have 32 bit office and am still receiving the errors.

I note that 12.2.1.4.0 doesn't have different versions for 32/64 bit?

I've uninstalled and re-installed, no errors were received on install.

Any other suggestions?

Thanks,

Paul

Pratiksha Govindwar

Hi Paul,

This issue got resolved.

actually I am also facing same issue

Pratiksha Govindwar

Hi Paul,

This issue got resolved??

actually I am also facing same issue

Any suggestions?