Help with Dashboards

Kelly Geldof

Summary

Help with Dashboards

Content

I have created dashboards for managers to view.  I have assigned permissions to the managers for the necessary reports.  When I test to ensure a manager can see them, all the reports are reflecting errors on the dashboard.  All the errors start with "Error getting drill information:..."  Did I miss a step?

Clifford-Barrington Trett

It sounds like a security profile issue.

I have had the same issue and when the Line Managers tried to view the Dashboards certain analytics said the same thing.

It came down to them not being able to see/have permission to certain Areas like Compensation or Time & Labour etc.

Our security profile team fixed the issue by assigning the missing areas to start off with then they created a unique 'Manager' profile.

Apologies i cannot advise any further than that.

 

Cliff