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Change the Sender E-mail ID in BI Agent

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Description

Request to enable an option in OBI to change the from Email id for system generated report

Use Case and Business Need

Hi Team,
We  wanted to change the from email id for all the scheduled reports triggering from the system. Now the from Email id is showing as  defaultuserobi@invalidemail.com .This is very very important and it needs to be changed immediately as our higher management has escalated on this .Have raised  SR on this and Oracle support team have updated the SR saying to raise an  enhancement request on this.

 

Regards,

Pankaj

Original Idea Number: 9b839a5b02

Tagged:
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1 votes

Submitted · Last Updated

Comments

  • Chrissy Disibio-8525
    Chrissy Disibio-8525 Rank 2 - Community Beginner

    You can vote on your own ideas too!

  • Ben Matis-Oracle
    Ben Matis-Oracle Rank 1 - Community Starter

    The problem with altering the from address is that it is subject to be marked as spam considering the sending server may not own the domain name from which the email was sent, thus spam blockers may mark it as a phishing attempt.

    This being said, would Oracle provide the option to change the from address, the technical team of the owner of the email domain to which you'd like to change the from address will have to make additional changes to their MX records (the DNS records generally related to email) on their own servers, and know exactly what they're doing, otherwise it can break email flow entirely. This is not a simple change of Oracle flipping a switch.

  • User720640-Oracle
    User720640-Oracle Rank 5 - Community Champion

    Pankaj, What's the SR#?

    Ling

  • Satish Kumar-11008
    Satish Kumar-11008 Rank 1 - Community Starter

    SR no is : 3-11379096741

  • Manish Ranjan-17309
    Manish Ranjan-17309 Rank 1 - Community Starter

    did we get any solution for this ?

  • Rebecca Kelly
    Rebecca Kelly Rank 1 - Community Starter

    This enhancement is badly needed.  The entire use of the invalidemail.com domain is highly disliked by our clients and IT departments.

  • Athanasios Michalakopoulos
    Athanasios Michalakopoulos Rank 3 - Community Apprentice

    Hi, I totally agree that this functionality is required, thanks!

  • Ahmed Maher K.
    Ahmed Maher K. Rank 6 - Analytics Lead

    Good idea, thumbs up.