Add Position DFFs to the "Request a New Position" Notification template

lilisoares

Organization Name (Required - If you are an Oracle Partner, please provide the organization you are logging the idea on behalf of): DAZN

Description (Required):

We recently started using position management and we are trying to customise the CreatePositionReportRTF to add the Position DFF fields to the notification, but these are not available s it happens for the UpdatePositionReportRTF which uses the same exact data model.

We require the option to add the position DFF fields to the CreatePositionReportRTF notification.

Use Case and Business Need (Required):

Requestor requests a new position and completes the DFF fields, this raises a notification to the approvers. This notification does not include any of the DFF fields which we created and are needed for the approval process.

Based on the details filled in by the employee in the DFF fields, the approvers decide whether to approve or reject the request which will ultimately result in the position being created or rejected.

Enhancement Request / Service Request:

I've raised an SR 3-32185752361 and was advised that currently as per system design, create position notification will not show DFFs. Update position transaction will show DFF fields also if values for them are changed, this is expected behavior.

We have created DFFs which need to be included on the notification for the approval decision.

I believe this is crucial not only for our business but for other companies. If we have the option to create DFFs, we should be able to add them to the notification templates as part of the approval process, the same way is it happens for the Request a Position Change.

lilisoares

I've resolved this issue. The template can have the DFFs added based on the attributes in the Manage Position data model.

lilisoares

For anyone who comes across the same issue, I'm adding here a screenshot of an additional row Oracle Dev team helped creating so DFFs come up also on the Request a New Position template.

You will need to add the additional row and then configure it as shown in the screenshot.

For some reason I'm not able to attach here the rtf template, but I hope the screenshot helps.

Lili