File not found error when validating an RTF form in MSWORD

Question

When pressing the validate button on the ribbon in MSWORD, we get a file not found error on the following command:

javaw -Xmx256M -jar "C:\Program Files (x86)\Oracle\Oracle Analytics Publisher\Oracle Analytics Publisher Desktop\Template Builder for Word\jlib\RTFValidation.jar" "\svb.org\users$\AVhome$\avpdlang\Documents\Oracle Policy Modeling Projects\Dwangincasso\FormTemplates
l-NL\his_wiz_beslag_report_Template.rtf" "C:\Users\avpdlang\AppData\Local\Oracle\BIPublisher\TemplateBuilderforWord	mp"

I checked the files and paths seperately and they do exist. We are using windows 10 and Office 2016.

How can we resolve this?

Simonab-Oracle · Answer

Hi @Philip Jan de Lang,

The "file not found" error could occur when security rules of Windows Defender protect Microsoft Word are blocking to preview the report.

Please review with Windows administrator the following:

1. Configure GPO rules using group policies with Microsoft Support assistance.

2. Add exclusion to Windows Defender GPO, in the Group Policy Management Editor go to Computer configuration, and select Administrative templates. Expand the tree to Windows components > Microsoft Defender Antivirus > Exclusions.

3. Open the Path Exclusions setting for editing as shown in the error, and add your exclusions.

4. Set the option to Enabled.

In addition, please review the java version:

On command prompt run java -version

The recommended JDK version is JDK 8u131 or higher.

Java version could be checked under "Certification Information":

https://www.oracle.com/middleware/technologies/analytics-publisher/downloads.html

Please provide the Oracle Analytics Publisher Desktop you have installed and I can check the recommended java version.

Thank you,

Simona