Hi team,
we have customized a standard report but it's not available to schedule.
What is the cause? How can we fix it?
Thank you so much!!
Claudia
Hi Claudia, can you check if the logged in user has access to schedule the report? 'Schedule Publisher Report'
Raghu
Hi @Raghavendra Raghunath-Oracle ,
thank you for your answer. The same user has the possibility to scheudle other reports. We have also checked permisisons on reports and folders for which the schedule option is availabe and where it isn't not, but there doesn't seem to be any difference there.
Do you have some suggestions on where to check?
Thank you!!
Hi Claudia, i cannot think of any other reason why it can be blanked out for a few reports. Can you login as an administrator and explicitly select this check box if it is unchecked and see if you are able to get the schedule option?
Also, if possible, you can run Reload Files and Metadata from the Administration page
Hi @Raghavendra Raghunath-Oracle,
we have full control on the report and have even tried to make a custom permission and selected "schedule publisher report" as you showed but the schedule option is still in grey.
We have run the Reload Files and Metadata from the Administration but still nothing changed.
How can we proceed?
Thank you,
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