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Enhancements Required to Scheduling Tool in OAC to Match Agents in OAC Classic
James Wild
Rank 1 - Community Starter
Please can the new scheduling tool in OAC be enhanced to give all or some of the capabilities that you can use in OAC classic. This would allow you to trigger reports to be sent based on the results of a query within the report and allow you to focus who the report is sent to based on the results.
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