Email is not Receiving if we specify from email group as client email group address in bursting

Question

Hi All,

If we specify the from email as no-reply@oracle.com/donotreply@oracle.com something like this in bursting at data model level we are getting emails ,as per the business  requirement if we specify client email group in from email of a bursting we are not getting emails.

Could you please help me on this ,why we are not getting email and what needs to be done to get the email from client email group.

Regards,

Manoj

Andra Maria Popescu-Oracle · Answer

Hi Manoj,

The note below explains how to restrict outbound emails from BI publisher jobs or any other Fusion notification emails sent from BI publisher.
Fusion BI Publisher: How To Restrict/Allow Outbound Emails To Customer Domains (Doc ID 2763555.1)

Regards,

Andra