executeUpdateTemplateForReport Failure: user has no access to report

Question

My use case is that I'm creating a way to download a template (which I can do), but then user can make changes to the RTF and update the template. The download is fine. I'm trying to use ExternalReportWSSService to update a template The response, below is "user has no access to report". env:ReceiverPublicReportService::executeUpdateTemplateForReport Failure: user has no access to report["/Custom/Human Capital Management/HR Letters/All Sche Procs Report.xdo"] due to [Ljava.lang.StackTraceElement;@7d3a0abb Serina.singh is not a real user.. But when I access the URL with the same Serina.singh account, https://[Our instance]/xmlpserver/, I can browse through. Doesn't this imply that I DO have access to the report? What am I doing wrong?

Mallikarjuna Kuppauru-Oracle · Answer

Hi @BarryB

You can work with your Admin to clear the same.

Regards,

Arjun

BarryB · Answer

Doesn't look like I have permission to do that either.

So what I'm hearing is that what I'm doing is correct (seems improbable!), but there is a fault with the cache on the system and I need to raise a SR with Oracle to sort it out?

Mallikarjuna Kuppauru-Oracle · Answer

Hi @BarryB

Sometimes cache will play the role , try to clear the cache and try again and see are you able to call with out any Error message.

1. Navigator -> Report & analytics -> Administration -> Manage BI Publisher > Oracle BI Presentation Services .

2. Click on the 'Clear' button under BI Subject Area Metadata Cache.

C. Reload Files and Metadata

1. Navigator -> Report & analytics -> Administration

2. From Administrator tab, click on Reload Files and Metadata

After 22A ExternalReportWSSService?WSDL Is Erring: User *** Does Not Have Permission To Run The Report (Doc ID 2852982.1)

Regards,

Arjun