How to Connect Eloqua to FDI

Akimi Furumizu-Oracle

I am trying to connect Eloqua to Fusion Data Intelligence (FDI) from the FDI Console via Data Configuration > Manage Connections, but I am encountering the following error:
“401 Invalid Source configuration – Credentials or Source configuration details are wrong. Please rectify.”

I have tried changing the endpoint URL in the connection settings (including multiple recommended endpoints), but the same error still persists.

I have also confirmed that the credentials (such as username, password, and other required authentication fields) are correct.

Can anyone advise on how to resolve this error and successfully connect Eloqua to FDI?
Any insights or experience on the proper configuration or troubleshooting steps would be greatly appreciated.

Thank you in advance for your support.

Sumanth V -Oracle

@Akimi Furumizu-Oracle - If the host is reachable from the network perspective, the Login URL should point to the /odata endpoint. Enter the URL for your Eloqua server in the following format:

https://<your-eloqua-server>/api/odata

The Eloqua user entered in the username field (in the format companyname\username) must have an Analyzer license assigned in Eloqua. We have already assigned the Analyzer license to this user in Eloqua, as mentioned in the documentation https://docs.oracle.com/en/cloud/saas/marketing/eloqua-develop/Developers/ReportingAPI/GettingStarted/getting-started.htm  

Akimi Furumizu-Oracle

Hi, @Sumanth V -Oracle

Thank you very much for your comment and helpful advice.

As you suggested, I specified the URL endpoint and tried reconnecting. I was then able to successfully establish the connection.

Your assistance was extremely helpful. I truly appreciate your support.

Best regards,

Akimi

Bhaskar Konar

Very helpful information.

Thanks for sharing @Sumanth V -Oracle!