Manager/Organisational/Department/Matrix Hierarchy are not populating data.

Question

In FDI, most of the Hierarchy folder wont populating any data. This is one of the most required data from HR. Can anyone assist me how can I get that data in FDI.

Priya Parthiban · Answer

Hi @Daniel Ryan

Thanks for your response.

I have an admin role in FDI. I used only worker count facts. but still Hierarchy folder is not populating data. Only assignment manager list, Bottom-up hierarchy, position Hierarchy folder having data.

But I really need Manager hierarchy data.

Daniel Ryan · Answer

Hi @Priya Parthiban

Might there be security restrictions causing you to not be able to see the data with your roles? You would need to ensure your role has the appropriate data role assigned to return any data along with the data security being set in Fusion.

What I have also found in the past is that quite often, organisations will only have one of department or organisation populated so check which one is un use in your case.

Also, you might need to be careful which facts you use. Another common occurrence is that authors use Headcount as the fact but this is not populated in fusion. Instead, you need to use Worker count which would then return results.

Dan