Add a “Proactive Daily Briefing” step
Right now the agent only answers when someone asks. The business problem in the guide is that planners find out too late, so the greatest improvement is to make the agent push the answer instead of waiting for the question.
What it is: A new Section where the agent produces a morning briefing automatically: the top 5 shipments to act on today, each with a recommended action, the policy behind it, and the cost of inaction