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BI Publisher error in tb_param.xml "File not found"

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Manpreet Kaur-91127
Manpreet Kaur-91127 Rank 2 - Community Beginner
edited Jan 19, 2025 10:51AM in Oracle Analytics Publisher

Summary

BI Publisher error in tb_param.xml "File not found"

Content

Hi,

I have been trying to generate a PDF output from an RTF file in BI publisher. The XML is loaded successfully, but when I try to generate the PDF out of it, it throws the following error:

javaw -Xmx256M -jar "C:\Program Files\Oracle\BI Publisher\BI Publisher Desktop\Template Builder for Word\jlib\RTF2PDFv2.jar" "C:\Users\AppData\Local\Oracle\BIPublisher\TemplateBuilderforWord\tmp\tb_param.xml"

File not found.

BI Publisher version is: Oracle BI Publisher Desktop 12.2.1.3.0

Java version: 1.8.0_161

It was working well till day before yesterday evening, then I guess our organisation did some system update, and since yesterday morning it is broken.!

could anybody help with this issue ASAP please.

Thanks

«1

Answers

  • YGUTTIKONDA
    YGUTTIKONDA Rank 6 - Analytics Lead

    can you please try with another simple RTF template to rule out issue with the tool itself ?

  • Dir_Pal
    Dir_Pal Rank 6 - Analytics Lead

    re-install your BI publisher desktop and try once again or post ur xml file so we can tell what the issue would be.

  • Dir_Pal
    Dir_Pal Rank 6 - Analytics Lead

    well try reinstalling the java jdk and also check the path and restart which might help you

  • Manpreet Kaur-91127
    Manpreet Kaur-91127 Rank 2 - Community Beginner

    Hi,

    Thanks for your reply, but I have tried re-installing the BI publisher, I have tried the lower version as well, but still the same issue.

    Thanks

  • Manpreet Kaur-91127
    Manpreet Kaur-91127 Rank 2 - Community Beginner

    Hi,

    Thanks for your reply, I have already tried this option. But it shows the same error.

  • YGUTTIKONDA
    YGUTTIKONDA Rank 6 - Analytics Lead

    this definitely seems to be a java issue and . try re-installing java and check it out .. other alternative is to install in a different machine altogether

  • YGUTTIKONDA
    YGUTTIKONDA Rank 6 - Analytics Lead
  • Manpreet Kaur-91127
    Manpreet Kaur-91127 Rank 2 - Community Beginner

    Hi ​,

    Could you please specify, which version should I install?

    Currently I am having 1.8.0_161

    Thanks

  • Manpreet Kaur-91127
    Manpreet Kaur-91127 Rank 2 - Community Beginner

    Thanks for this

    I have tried installing many versions of Java, even i re-installed the BI Publisher as well, I switched on between multiple versions. But nothing helped.

    Is there any other possible reason can you think of?

    Thanks

  • YGUTTIKONDA
    YGUTTIKONDA Rank 6 - Analytics Lead

    All other outputs(HTML,Excel, etc) are working fine ? did u search you machine for the jar file it is complaining about ?

    as mentioned earlier install it in a different machine and test it out..

This discussion has been closed.