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Issue in OBI Catalog with folders getting moved automatically

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Kiran Shenvi
Kiran Shenvi Rank 4 - Community Specialist
in Oracle Transactional Business Intelligence

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Hi,

We have seen a strange behaviour where sometimes any random folder in the catalog gets moved under another folder. This happens randomly without any intention. Oracle Support says this cannot happen unless someone accidentally triggers activity but we have seen this does happen.

Has someone else in the community also seen such strange behaviour?

Regards,

Kiran Shenvi

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  • GopiKAutomus
    GopiKAutomus Rank 3 - Community Apprentice

    Kiran, We saw couple of months ago where all the subfolders got duplicated suffixed with random alphanumeric characters.  When we checked with Oracle on an SR, they couldn't find the root cause and we closed the SR.

  • Arun Raj
    Arun Raj Rank 5 - Community Champion

    That is strange. We had such an issue, however we were thinking that someone accidentally moved the folder to another folder. I wonder if there is an audit trail on these actions.

     

    Thanks,

    Arun

  • Kiran Shenvi
    Kiran Shenvi Rank 4 - Community Specialist

    Hi Arun,

    When we addressed this issue to support via SR but they have been in a denial mode to accept this as an unexpected behaviour. Since they do not have any auditing setup they are say that some developer activity could have mistakenly caused the folder movement.

    We were also being informed that our observation may be the only such example occurred or reported before.

    Hence, we posted this on Customer Connect to check if there are other clients who are also facing such strange issues.

    Regards,

    Kiran 

     

     

     

  • shashi polala
    shashi polala Rank 4 - Community Specialist

    Hi,

    We ran into similar issue, where developers accidently moved folders in our zone. I have submitted a idea lab request to Oracle to provide some kind of warning message prior to move of folders. https://appsconnect.oracle.com/posts/abe49c27e6

    Thanks,

    Shashi