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CSV output in BI via email communication channel using e-text template

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Organization Name

ARCTIC SLOPE REGIONAL CORPORATION

Description

In the existing BI sending CSV output via email communication channel is not feasible. This is common requirement we have across with multiple vendors. We are achieving the same via FTP as delivery channel and integration tools which is not accepted by any of the client.

Use Case and Business Need

Send csv output via email communication channel. The requirement is to send csv file as an attachment in an email. The same output can be sent via email in text format. Unable to satisfy the need of business as the BI bursting have the limitation on csv o/p the csv o/p can be send if the communication channel is FTP.

Created BI with template type as E-Text and bursting logic to split the data and send the output in csv format via email. is ignoring csv output type when the communication channel is email.

We have also created SR  to send csv output in required format via email communication channel. For more details, please refer to SR 3-25941258751.

More details

The current product is not meeting our requirement as we need output in a specific format as defined in template but we are unable to get it using either online viewer or email bursting.

Original Idea Number: 255fced8f5

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