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Why Bursting Delivery email's are receiving only few user's why not for Others?

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Viswanadh
Viswanadh Rank 1 - Community Starter
edited Jul 1, 2025 3:59PM in Oracle Analytics Publisher Forum

Hi ,

We are seeing some strange issue w.r.t to BIP email Bursting where some users are receiving the emails and few users are not receiving the emails but delivery job history showing successful for all the users. What could be the issue?


Split by/Delivery by is Person ID - Key

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Answers

  • kalikhan
    kalikhan Rank 3 - Community Apprentice

    Was there any data for the Person who did not receive email?

  • Kasi Viswanadh
    Kasi Viswanadh Rank 1 - Community Starter

    Hi Kalikhan ,

    Yes , there was a data for the person who did not receive email.

  • Sandeep S. Chauhan-Oracle
    Sandeep S. Chauhan-Oracle Mod

    Hi, Which flavor of Publisher you are using, OAC, OAS or Fusion..? Can you please share your sample Bursting query?

    Check this note for FA publisher. -

    Fusion BI Publisher - BI Publisher Bursting Query From Email Address Parameter 3 - Bursting Alerts - Bursting Notifications - SMTP / OCI CNS - Email Domain - Bursting Job is Successfull But the Mail is Not Received (Doc ID 2621045.1)