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OTBI - Benefits Enrollment Realtime - Unable to pull the dependent data for a benefit plan
I am trying to create a OTBI report, which includes person number, benefit plan and covered dependents for the plan. Seeing blank data for the dependent information columns
OTBI Subject area: Benefits Enrollment Realtime
Answers
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We are experiencing the same issue, and it was a report that used to work for us (pulled in dependent data last month). Were you able to get a resolution for this?
Thanks,
Jaclyn0 -
Hi Vishwas,
Welcome to Oracle Analytics community.
Can you please confirm if you have the required access to view the requested data?
Benefits - Enrollments Real Time
Thanks.
0 -
I'm experiencing the same issue - used to be able to pull this info without a problem, but now getting blank data for the dependent columns. Has anyone else been able to resolve this?
Thanks,
Andrew
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This has been identified as an Oracle bug and will be fixed with a patch update before 25C.
Source: https://community.oracle.com/customerconnect/discussion/877098/not-able-to-fetch-dependents-details-using-benefits-enrollments-real-time-subject-area/p1
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